All Quiz MGT613
meo786 :: MBA From Virtual University Pakistan :: Semester IV :: MGT613 Production / Operations Management
Page 1 of 1
All Quiz MGT613
Choose the most appropriate
answers in each of the following questions:
1.
All of the following are the major factors affecting design strategy
except:
·
Cost
·
Market
·
Time-to-market
·
Revenue
2.
All of the following are the primary reasons for design process except:
·
Economic
·
Social and demographic
·
Political, liability, or legal
·
Personal
3.
______ refers to a manufacturer being liable for an injury or damage
caused by a faulty product.
·
Product liability
·
Manufacturer’s liability
·
Organizational liability
·
All of the given options
4.
_________ is the postponement tactic.
·
Product differentiation
·
Delayed differentiation
·
Service differentiation
·
All of the given options
5.
The situation in which a product, part or system does not perform as
intended is referred to as:
·
Reliability
·
Durability
·
Failure
·
Maturity
6.
DFA stands for:
·
Design for Assurance
·
Design for Accuracy
·
Design for Authenticity
·
Design for Assembly
7.
Taguchi approach helps in determining:
·
Controllable factors only
·
Un -controllable factors only
·
Both controllable factors and un -controllable factors
·
None of the given options
8.
________ is the bringing together of engineering, design and
manufacturing personnel together early in the design phase.
·
Robust design
·
Concurrent engineering
·
Canabalization
·
Design for Manufacturing (DFM)
9.
Reliability can be measured effectively by using:
·
Probability
·
Durability
·
Failure
·
Forecasting
10. _____________ determines
the best possible outcome.
·
Maximum
·
Minimax
·
Maximax
·
Laplace
11. Decision tree is
analyzed from:
·
Left to right
·
Right to left
·
Any side
·
All of the above
12. Judgmental forecasts include
all of the following except:
·
Executive opinion
· Consumer surveys
· Delphi method
· Regression analysis
13. In order to design a new product
or service, an organization takes into account:
· External factors
· Internal factors
· a & b
· Economic, social and demographic
conditions
14. FDA, OSHA and CRS resolve:
·
Legal issues
·
Political issues
·
Ethical issues
·
Environmental issues
15. Design that results in products
or services that can function over a broad range of conditions is called:
·
Computer Aided Design
·
Robust design
·
Design for remanufacturing
·
Modular design
16. Which of the following is wrong
with respect to Naïve forecast?
·
Quick and easy to prepare
· Provides high accuracy
· Simple to use
· Can be a standard for accuracy
17. Steps in CPFR include all of
the following
except:
·
Creation of a front end partnership agreement
·
Sharing forecast
·
Inventory replenishment
·
Development of supply forecasts
18. Identify the right sequence in
product or service life cycle.
·
Introduction, Maturity, Growth, Decline, Saturation
·
Introduction, Growth, Maturity, Saturation, Decline
·
Introduction, Growth, Saturation, Maturity, Decline
·
Introduction, Saturation, Growth, Maturity, Decline
19. In the absence of enough time,
________ forecasts are preferred.
·
Qualitative
·
Quantitative
·
Naïve forecasts
·
None of the given options
20. ___________ are based on
samples taken from potential customers.
·
Executive opinion
·
Consumer surveys
·
Delphi method
·
All of the given options
Which of the following approaches favors adopting a “go for
it” strategy?
►Maximin
►Maximax
►Minimax regret
►Laplace
Question No:
13 ( Marks: 1 ) - Please choose one
Given the table:
Alternatives Small facility Medium facilit Large facility
Which one of
the following is the correct payoff under MAXIMAX approach?
► Rs. 10,000
►
Rs. 18,000
►
Rs. 20,000
►
Rs. 32,000
Which one of the following is NOT a step of decision making
process?
►Develop alternatives
►Monitor results
►Consider risk
averseness strategies
►Specify criteria for
decision
Which one of the following statement is TRUE about
cost-volume relationship?
►It represents the relationship between cost, revenue
and volume of output.
►It represents the relationship between cost and volume of
output.
►It represents the relationship between cost and revenue.
►It represents the relationship between inputs, cost and
volume of output.
Which one of the following formulae can be used to
compute break even point?
►Q = VC / (R - VC)
►Q = FC / (R - VC)
►Q = VC / (R + FC)
►Q = FC / (R + VC)
Which of the following statements is TURE about production
system?
A user of resources to
transform inputs into some desired outputs ??
Enhancing
value added services
Only
desired output in the form of products or manufactured goods
Making
efficient use of Internet technology
The role of a -------------- manager is to sustain, protect,
and project the company’s operations side.
Project Manager
Operations Manager
Finance
Manager
Marketing
Manager
Which of the following ensures that the design meets the
performance characteristics that are specified in the product concept?
Functional design ??
Production
design
Service
design
Product
design
Which method of forecasting is the most widely used?
Regression analysis ??
Adaptive
forecasting
Weighted
moving average
Exponential
smoothing
Manufacturability is the ease of fabrication and/or assembly
which is important for:
Cost and Productivity
Productivity and
Quality
Cost and Quality
Cost, productivity and Quality ??
Which one of the following is an implication of laplace
approach of decision making?
The best of the worst possible payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which of the
following functions of an organization
consists of all activities directly
related to production of a good or service?
Select correct option:
Operations
Marketing
Accounting
Finance
The pioneers of transforming management to scientific domain
are:
Fredrick Taylor
Lillian and Frank Gilbreths
Henry Fayol
Both A & B ??
Group Consensus relates to which of the following judgmental
forecasting technique?
Sales force
Consumer surveys
Delphi method ??
Executive opinions
Techniques having numerical data include which of the
following?
Subjective inputs
Qualitative technique
??
Quantitative technique ???
Delphi method
Which of the following forecasting techniques induce
personal bias in a forecast?
Qualitative
??
Quantitative
Associative
Trend forecast
Which of the following forecasting technique is used when
introducing new products, services, new features and new packaging?
Quantitative technique
Associative model
Focus group
Judgmental forecast ??
Which one of the following forecasting techniques use
subjective inputs su from consumer surveys, sales staff, managers and experts?
►Time series
►Quantitative
►Judgmental
►Associative
Which one of the following management functions is based on
forecasting?
Planning ??
Organizing
Leading
Controlling
Question # 6 of 15 (
Start time: 05:28:12 PM ) Total Marks:
1
Which one of the following is NOT a key internal factor in
formulating operations strategy?
Competition ??
Financial
resources
Human
resources
Products
and services
Question # 13 of 15
( Start time: 05:33:48 PM ) Total Marks:
1
Which one of the following factors provides a basis for
comparing alternative forecasting techniques?
Select correct option:
Time
dimension ??
Reliability
factor
Degree of
accuracy
Measuring
units
Which of the following factors are
considered in product and service design?
► Customer satisfaction, quality, and improvement costs
► Employee motivation, quality, and production costs
► Customer satisfaction, flexibility, and production costs
*► **Customer satisfaction, quality,
and production costs***
**
Which one of the following refers to using
some of the components of old products in the manufacturing of new products?
► Manufacturability
*► **Remanufacturing***
► Robust design
► Automation
Which one of the following is NOT the input in the
transformation process?
Informations
Services
Facilities
Materials
Characteristics like taste, feel, expertise, image or reputation
relates to -----------.
Subjective inputs
Objective inputs
Quantitative technique
None of the given options
Materials, land, energy and human and capital resources are
the examples of:
Inputs
Transformation
Outputs
Productivity
Following are all examples of distinctive competencies
EXCEPT;
Price
Quality
Planning ??
Flexibility
Which one of the following formulae can be used to compute
value?
(Quality + Speed – Flexibility) /
Cost
(Quality + Speed+ Flexibility) /
Cost ??
(Quality + Speed - Cost) /
Flexibility
(Quality + Speed+ Cost) / Flexibility
Within the operations function, which one of the following
is a long-term management decision?
Control decision
Non-operational decision
Strategic decision ???
Tactical decision
Which one of the following reasons account for using moving
average in forecasting?
It eliminates the trend
It smoothes the random fluctuations
It counteracts the seasonal
variations
It approximates the period average ??
Which of the following statement is NOT correct with respect
to models in operations management?
Models are easy to use, less expensive
Models have specific objectives
Models don’t have the standardized format ??
Models enables “what if” questions
The major business functions consisting of research and
development, product design, manufacturing, marketing, distribution, and
customer service refer to:
The transformation process
Value chain ??
Life cycle
Quality control
An organization has described its distinctive
characteristics. So, what is the next step in formulating the strategy?
Productivity Measures
Environmental scanning
Selecting the market segment
Competitor’s distinctiveness
The role of
a -------------- manager
is to sustain, protect, and
project the company’s
operations side.
Project Manager
Operations Manager
Finance Manager
Marketing Manager
Which ONE of the
following forms a bridge between
two islands of Engineering and
Management?
Production Engineering
Operations
Management
Industrial Management
Operations Engineering
The forecasting model that attempts to predict the future
value based on the past data is
known as:
Delphi Method
Time series
Analysis
Associative Models
Naïve Forecasting
Which one of the following
forecasting techniques is used to identify a trend when data
is neither growing nor declining rapidly and has no seasonal
characteristics.
Simple moving average ??
Delphi method
Trend adjusted forecast
Naïve forecast
How
organizations assure that
the designed strategy is
giving the required output
or
results?
Increase in demand of the product
By measuring the
productivity ??
Environmental scanning
Raw materials are effectively used
Services differ from manufacturing in all the following ways
EXCEPT:
Customers typically interact directly with the service
delivery process
Consumption and production take place simultaneously.
Services are intangible. ???
Services can be
stored??
Which one the following formula or function can be used to
measure the performance?
Flexibility + profit+ operations
Work + profit + value
Quality + speed +
flexibility ??
Profit + Incentives + standards
Which one of the
following is a measure of productivity that involves measuring inputs
and outputs using a common unit of measurement?
Multifactor ??
Partial
Single
Total
Within the operations function, which one of the following is a long-term management
decision?
Control decision
Non-operational decision
Strategic decision
Tactical decision
Which one of the following forms of productivity has units
of output per dollar input?
Capital
Energy
Labor
Machine
Organizational strategy is different from operations
strategy because it is;
Prepared by middle managers
Narrower in scope
Longer in time
horizon
All of the above
Which of the
following influences on the sales of
a product is
the most difficult to
forecast?
Seasonal
Trend
Nonlinear trend
Cyclical
A tool to measure effective use of resources and usually expressed as the ratio of output to input
is known as;
Production ratio
Productivity
Reliability
Operations ratio
Which of the following favors adopting a “go for it”
strategy?
Maximin
Maximax
Minimax regret
Laplace
Which one of
the following refers
to a decision environment in
which relevant
parameters have known values?
Certainty
Uncertainty
Risk
Bounded rationality
Which one of the following is NOT used for decision making
under uncertainty?
Maximax
Mmaximin
Mminimax regret
EMV criterion
Which of the following statements corresponds to an
order-winning characteristic?
A factor which may be significant in other parts of the
organization
A factor which gives an organization a competitive
edge ??
A factor which serves as a minimum standard for purchase
A factor which increases the profitability of the
organization
Which of the following is referred to as plans for achieving
goals?
Tactics
Strategies
Policies
Mission ??
Which of the following is not an attribute to classify
services?
Tangibility
Perishability ???
Simultaneity
Degree of Customer
Contact
As a manager, you have defined the purpose of the forecasts.
What should be the next step in forecasting process?
Collecting and
analyzing the appropriate data
Determining the
purpose of the forecast
Choosing a
forecasting technique
Setting up a time horizon or a time
limit
Forecasting accuracy has_______ relation with time
horizon.
Inverse
Linear
Direct
Parallel
______________ is a wave like variations of more than one
year’s duration.
Cycle
Trend
Seasonality
Random
variation ??
Which of the following provide guidance and directions for
carrying out operations?
Tactics
Strategies ??
Policies
Mission ???
Robustness of a product is _____________ related with the probability
of failure.
Directly
Inversely
Linearly
Positively
Organizational strategies relate to which of the following
sets of factors?
Survival, profitability, growth rate and market share ??
Profitability,
survival, lead times and target market
Quality, operating
resources, growth rate and market share
Scheduling,
profitability, lead times and survival
Which one of the following is used to generate consensus
forecast?
Delphi method ???
Time series method
Exponential
smoothing
Associative model
Which one of the following forecasting technique is based
on historical data?
►Judgmental
►Associative
► Time series
► Qualitative
Which one of the following layout types is associated with
car assembly?
►Fixed position layout
►Process layout
►Product layout
►Hybrid layout
In which one of the following decision environments it is
impossible to assess the likelihood of various future events?
Certainty
Uncertainty
Risk ??
Bounded
rationality
Which one of the following refers to a decision environment
in which relevant parameters have known values?
Certainty ??
Uncertainty
Risk
Bounded rationality
To make operations strategy effective it should be:
Independent of the organization’s strategy
Consistent with the organization’s strategy
Developed by a first
line manager
Independent of time
dimension
All of the following are steps in forecasting process
EXCEPT:
Determine the purpose of the forecast
Establish a time
horizon
Assigning weights to the criteria
Monitor the forecast
Which one of the
following is a pessimistic approach in decision making theory?
Maximin
Maximax
Minimax regret
Laplace
All of the following are examples of transformation process
EXCEPT:
Cutting ??
Packing
Facilitating
Labeling
All of the following are examples of Qualitative forecasting
except:
Judgmental
Delphi Method
Consumer Survey ??
Naïve Forecasting
Which one of the following layout type is also called line
layout?
Fixed Position layout
Process layout
Product layout
Cellular
layout ??
Which of the following is NOT considered while calculating
the safety stock level?
Order level
Stock-out cost
Holding
cost ??
Demand variation
A digital camera assured to work accurately up to the
specified period of time is an example of which of the following?
Reliability
??
Durability
Safety
Aesthetics
The industrial revolution came into;
1770 ??
1920
1911
1815
Which of the following is the cost of holding inventory for
some specific time?
Ordering cost
Carrying
cost ??
Shrinkage cost
Inventory cost
Which one of the following is NOT a key external factor in
formulating operations strategy?
Economic conditions
Human
resources ??
Political conditions
Legal environment
MGT613 New Quiz
Which one of the following is NOT a business
application of forecasting?
Budgeting
Capacity planning
Inventory management
Quality
control
Which one of the following is used to
generate consensus forecast?
Delphi method
Time series method
Exponential smoothing
Associative model
What would be the output capacity if an
assembly line operates for 7 hours per day with a cycle time of 2.0 minutes?
210 units per day
3.5
units per day
0.004 units per day
14 units per day
Question # 6 of 10 ( Start time: 08:27:53 PM
) Total Marks: 1
For which of the following approaches, the
forecast of any period equals the previous period’s forecast?
Delphi method
Naïve
forecast
Associative model
Judgmental forecast
In _________ sampling, one random sample is
drawn from each lot
Single
Double
Multiple
None of the above
Which one of the following is a measure of
productivity that involves measuring inputs and outputs using a common unit of
measurement?
Multifactor
Partial
Single
Total
Question # 3 of 10 ( Start time: 08:22:35 PM
) Total Marks: 1
Which one of the following refers to the
volume of output at which total cost equals total revenue?
Optimal operating rate
Break
even point
Feasible volume
Utilization
Question # 2 of 10 ( Start time: 08:21:11 PM
) Total Marks: 1
Generally an Operations Manager should NOT
inspect the process for defects_________.
Before the supply of finished goods
Before a costly operation
Before manufacturing high volume
products
Before
purchasing raw material
Question # 1 of 10 ( Start time: 08:19:46 PM
) Total Marks: 1
Which one of the following location
strategies follows a decentralized approach?
Product plant strategy
Process plant strategy
Market
area plant strategy
Cost conservation strategy
answers in each of the following questions:
1.
All of the following are the major factors affecting design strategy
except:
·
Cost
·
Market
·
Time-to-market
·
Revenue
2.
All of the following are the primary reasons for design process except:
·
Economic
·
Social and demographic
·
Political, liability, or legal
·
Personal
3.
______ refers to a manufacturer being liable for an injury or damage
caused by a faulty product.
·
Product liability
·
Manufacturer’s liability
·
Organizational liability
·
All of the given options
4.
_________ is the postponement tactic.
·
Product differentiation
·
Delayed differentiation
·
Service differentiation
·
All of the given options
5.
The situation in which a product, part or system does not perform as
intended is referred to as:
·
Reliability
·
Durability
·
Failure
·
Maturity
6.
DFA stands for:
·
Design for Assurance
·
Design for Accuracy
·
Design for Authenticity
·
Design for Assembly
7.
Taguchi approach helps in determining:
·
Controllable factors only
·
Un -controllable factors only
·
Both controllable factors and un -controllable factors
·
None of the given options
8.
________ is the bringing together of engineering, design and
manufacturing personnel together early in the design phase.
·
Robust design
·
Concurrent engineering
·
Canabalization
·
Design for Manufacturing (DFM)
9.
Reliability can be measured effectively by using:
·
Probability
·
Durability
·
Failure
·
Forecasting
10. _____________ determines
the best possible outcome.
·
Maximum
·
Minimax
·
Maximax
·
Laplace
11. Decision tree is
analyzed from:
·
Left to right
·
Right to left
·
Any side
·
All of the above
12. Judgmental forecasts include
all of the following except:
·
Executive opinion
· Consumer surveys
· Delphi method
· Regression analysis
13. In order to design a new product
or service, an organization takes into account:
· External factors
· Internal factors
· a & b
· Economic, social and demographic
conditions
14. FDA, OSHA and CRS resolve:
·
Legal issues
·
Political issues
·
Ethical issues
·
Environmental issues
15. Design that results in products
or services that can function over a broad range of conditions is called:
·
Computer Aided Design
·
Robust design
·
Design for remanufacturing
·
Modular design
16. Which of the following is wrong
with respect to Naïve forecast?
·
Quick and easy to prepare
· Provides high accuracy
· Simple to use
· Can be a standard for accuracy
17. Steps in CPFR include all of
the following
except:
·
Creation of a front end partnership agreement
·
Sharing forecast
·
Inventory replenishment
·
Development of supply forecasts
18. Identify the right sequence in
product or service life cycle.
·
Introduction, Maturity, Growth, Decline, Saturation
·
Introduction, Growth, Maturity, Saturation, Decline
·
Introduction, Growth, Saturation, Maturity, Decline
·
Introduction, Saturation, Growth, Maturity, Decline
19. In the absence of enough time,
________ forecasts are preferred.
·
Qualitative
·
Quantitative
·
Naïve forecasts
·
None of the given options
20. ___________ are based on
samples taken from potential customers.
·
Executive opinion
·
Consumer surveys
·
Delphi method
·
All of the given options
Which of the following approaches favors adopting a “go for
it” strategy?
►Maximin
►Maximax
►Minimax regret
►Laplace
Question No:
13 ( Marks: 1 ) - Please choose one
Possible future demand | |
Low (Rs.) | High (Rs.) |
10,000 | 8,000 |
12,000 | 20,000 |
18,000 | 15,000 |
Given the table:
Alternatives Small facility Medium facilit Large facility
Which one of
the following is the correct payoff under MAXIMAX approach?
► Rs. 10,000
►
Rs. 18,000
►
Rs. 20,000
►
Rs. 32,000
Which one of the following is NOT a step of decision making
process?
►Develop alternatives
►Monitor results
►Consider risk
averseness strategies
►Specify criteria for
decision
Which one of the following statement is TRUE about
cost-volume relationship?
►It represents the relationship between cost, revenue
and volume of output.
►It represents the relationship between cost and volume of
output.
►It represents the relationship between cost and revenue.
►It represents the relationship between inputs, cost and
volume of output.
Which one of the following formulae can be used to
compute break even point?
►Q = VC / (R - VC)
►Q = FC / (R - VC)
►Q = VC / (R + FC)
►Q = FC / (R + VC)
Which of the following statements is TURE about production
system?
A user of resources to
transform inputs into some desired outputs ??
Enhancing
value added services
Only
desired output in the form of products or manufactured goods
Making
efficient use of Internet technology
The role of a -------------- manager is to sustain, protect,
and project the company’s operations side.
Project Manager
Operations Manager
Finance
Manager
Marketing
Manager
Which of the following ensures that the design meets the
performance characteristics that are specified in the product concept?
Functional design ??
Production
design
Service
design
Product
design
Which method of forecasting is the most widely used?
Regression analysis ??
Adaptive
forecasting
Weighted
moving average
Exponential
smoothing
Manufacturability is the ease of fabrication and/or assembly
which is important for:
Cost and Productivity
Productivity and
Quality
Cost and Quality
Cost, productivity and Quality ??
Which one of the following is an implication of laplace
approach of decision making?
The best of the worst possible payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which of the
following functions of an organization
consists of all activities directly
related to production of a good or service?
Select correct option:
Operations
Marketing
Accounting
Finance
The pioneers of transforming management to scientific domain
are:
Fredrick Taylor
Lillian and Frank Gilbreths
Henry Fayol
Both A & B ??
Group Consensus relates to which of the following judgmental
forecasting technique?
Sales force
Consumer surveys
Delphi method ??
Executive opinions
Techniques having numerical data include which of the
following?
Subjective inputs
Qualitative technique
??
Quantitative technique ???
Delphi method
Which of the following forecasting techniques induce
personal bias in a forecast?
Qualitative
??
Quantitative
Associative
Trend forecast
Which of the following forecasting technique is used when
introducing new products, services, new features and new packaging?
Quantitative technique
Associative model
Focus group
Judgmental forecast ??
Which one of the following forecasting techniques use
subjective inputs su from consumer surveys, sales staff, managers and experts?
►Time series
►Quantitative
►Judgmental
►Associative
Which one of the following management functions is based on
forecasting?
Planning ??
Organizing
Leading
Controlling
Question # 6 of 15 (
Start time: 05:28:12 PM ) Total Marks:
1
Which one of the following is NOT a key internal factor in
formulating operations strategy?
Competition ??
Financial
resources
Human
resources
Products
and services
Question # 13 of 15
( Start time: 05:33:48 PM ) Total Marks:
1
Which one of the following factors provides a basis for
comparing alternative forecasting techniques?
Select correct option:
Time
dimension ??
Reliability
factor
Degree of
accuracy
Measuring
units
Which of the following factors are
considered in product and service design?
► Customer satisfaction, quality, and improvement costs
► Employee motivation, quality, and production costs
► Customer satisfaction, flexibility, and production costs
*► **Customer satisfaction, quality,
and production costs***
**
Which one of the following refers to using
some of the components of old products in the manufacturing of new products?
► Manufacturability
*► **Remanufacturing***
► Robust design
► Automation
Which one of the following is NOT the input in the
transformation process?
Informations
Services
Facilities
Materials
Characteristics like taste, feel, expertise, image or reputation
relates to -----------.
Subjective inputs
Objective inputs
Quantitative technique
None of the given options
Materials, land, energy and human and capital resources are
the examples of:
Inputs
Transformation
Outputs
Productivity
Following are all examples of distinctive competencies
EXCEPT;
Price
Quality
Planning ??
Flexibility
Which one of the following formulae can be used to compute
value?
(Quality + Speed – Flexibility) /
Cost
(Quality + Speed+ Flexibility) /
Cost ??
(Quality + Speed - Cost) /
Flexibility
(Quality + Speed+ Cost) / Flexibility
Within the operations function, which one of the following
is a long-term management decision?
Control decision
Non-operational decision
Strategic decision ???
Tactical decision
Which one of the following reasons account for using moving
average in forecasting?
It eliminates the trend
It smoothes the random fluctuations
It counteracts the seasonal
variations
It approximates the period average ??
Which of the following statement is NOT correct with respect
to models in operations management?
Models are easy to use, less expensive
Models have specific objectives
Models don’t have the standardized format ??
Models enables “what if” questions
The major business functions consisting of research and
development, product design, manufacturing, marketing, distribution, and
customer service refer to:
The transformation process
Value chain ??
Life cycle
Quality control
An organization has described its distinctive
characteristics. So, what is the next step in formulating the strategy?
Productivity Measures
Environmental scanning
Selecting the market segment
Competitor’s distinctiveness
The role of
a -------------- manager
is to sustain, protect, and
project the company’s
operations side.
Project Manager
Operations Manager
Finance Manager
Marketing Manager
Which ONE of the
following forms a bridge between
two islands of Engineering and
Management?
Production Engineering
Operations
Management
Industrial Management
Operations Engineering
The forecasting model that attempts to predict the future
value based on the past data is
known as:
Delphi Method
Time series
Analysis
Associative Models
Naïve Forecasting
Which one of the following
forecasting techniques is used to identify a trend when data
is neither growing nor declining rapidly and has no seasonal
characteristics.
Simple moving average ??
Delphi method
Trend adjusted forecast
Naïve forecast
How
organizations assure that
the designed strategy is
giving the required output
or
results?
Increase in demand of the product
By measuring the
productivity ??
Environmental scanning
Raw materials are effectively used
Services differ from manufacturing in all the following ways
EXCEPT:
Customers typically interact directly with the service
delivery process
Consumption and production take place simultaneously.
Services are intangible. ???
Services can be
stored??
Which one the following formula or function can be used to
measure the performance?
Flexibility + profit+ operations
Work + profit + value
Quality + speed +
flexibility ??
Profit + Incentives + standards
Which one of the
following is a measure of productivity that involves measuring inputs
and outputs using a common unit of measurement?
Multifactor ??
Partial
Single
Total
Within the operations function, which one of the following is a long-term management
decision?
Control decision
Non-operational decision
Strategic decision
Tactical decision
Which one of the following forms of productivity has units
of output per dollar input?
Capital
Energy
Labor
Machine
Organizational strategy is different from operations
strategy because it is;
Prepared by middle managers
Narrower in scope
Longer in time
horizon
All of the above
Which of the
following influences on the sales of
a product is
the most difficult to
forecast?
Seasonal
Trend
Nonlinear trend
Cyclical
A tool to measure effective use of resources and usually expressed as the ratio of output to input
is known as;
Production ratio
Productivity
Reliability
Operations ratio
Which of the following favors adopting a “go for it”
strategy?
Maximin
Maximax
Minimax regret
Laplace
Which one of
the following refers
to a decision environment in
which relevant
parameters have known values?
Certainty
Uncertainty
Risk
Bounded rationality
Which one of the following is NOT used for decision making
under uncertainty?
Maximax
Mmaximin
Mminimax regret
EMV criterion
Which of the following statements corresponds to an
order-winning characteristic?
A factor which may be significant in other parts of the
organization
A factor which gives an organization a competitive
edge ??
A factor which serves as a minimum standard for purchase
A factor which increases the profitability of the
organization
Which of the following is referred to as plans for achieving
goals?
Tactics
Strategies
Policies
Mission ??
Which of the following is not an attribute to classify
services?
Tangibility
Perishability ???
Simultaneity
Degree of Customer
Contact
As a manager, you have defined the purpose of the forecasts.
What should be the next step in forecasting process?
Collecting and
analyzing the appropriate data
Determining the
purpose of the forecast
Choosing a
forecasting technique
Setting up a time horizon or a time
limit
Forecasting accuracy has_______ relation with time
horizon.
Inverse
Linear
Direct
Parallel
______________ is a wave like variations of more than one
year’s duration.
Cycle
Trend
Seasonality
Random
variation ??
Which of the following provide guidance and directions for
carrying out operations?
Tactics
Strategies ??
Policies
Mission ???
Robustness of a product is _____________ related with the probability
of failure.
Directly
Inversely
Linearly
Positively
Organizational strategies relate to which of the following
sets of factors?
Survival, profitability, growth rate and market share ??
Profitability,
survival, lead times and target market
Quality, operating
resources, growth rate and market share
Scheduling,
profitability, lead times and survival
Which one of the following is used to generate consensus
forecast?
Delphi method ???
Time series method
Exponential
smoothing
Associative model
Which one of the following forecasting technique is based
on historical data?
►Judgmental
►Associative
► Time series
► Qualitative
Which one of the following layout types is associated with
car assembly?
►Fixed position layout
►Process layout
►Product layout
►Hybrid layout
In which one of the following decision environments it is
impossible to assess the likelihood of various future events?
Certainty
Uncertainty
Risk ??
Bounded
rationality
Which one of the following refers to a decision environment
in which relevant parameters have known values?
Certainty ??
Uncertainty
Risk
Bounded rationality
To make operations strategy effective it should be:
Independent of the organization’s strategy
Consistent with the organization’s strategy
Developed by a first
line manager
Independent of time
dimension
All of the following are steps in forecasting process
EXCEPT:
Determine the purpose of the forecast
Establish a time
horizon
Assigning weights to the criteria
Monitor the forecast
Which one of the
following is a pessimistic approach in decision making theory?
Maximin
Maximax
Minimax regret
Laplace
All of the following are examples of transformation process
EXCEPT:
Cutting ??
Packing
Facilitating
Labeling
All of the following are examples of Qualitative forecasting
except:
Judgmental
Delphi Method
Consumer Survey ??
Naïve Forecasting
Which one of the following layout type is also called line
layout?
Fixed Position layout
Process layout
Product layout
Cellular
layout ??
Which of the following is NOT considered while calculating
the safety stock level?
Order level
Stock-out cost
Holding
cost ??
Demand variation
A digital camera assured to work accurately up to the
specified period of time is an example of which of the following?
Reliability
??
Durability
Safety
Aesthetics
The industrial revolution came into;
1770 ??
1920
1911
1815
Which of the following is the cost of holding inventory for
some specific time?
Ordering cost
Carrying
cost ??
Shrinkage cost
Inventory cost
Which one of the following is NOT a key external factor in
formulating operations strategy?
Economic conditions
Human
resources ??
Political conditions
Legal environment
MGT613 New Quiz
Which one of the following is NOT a business
application of forecasting?
Budgeting
Capacity planning
Inventory management
Quality
control
Which one of the following is used to
generate consensus forecast?
Delphi method
Time series method
Exponential smoothing
Associative model
What would be the output capacity if an
assembly line operates for 7 hours per day with a cycle time of 2.0 minutes?
210 units per day
3.5
units per day
0.004 units per day
14 units per day
Question # 6 of 10 ( Start time: 08:27:53 PM
) Total Marks: 1
For which of the following approaches, the
forecast of any period equals the previous period’s forecast?
Delphi method
Naïve
forecast
Associative model
Judgmental forecast
In _________ sampling, one random sample is
drawn from each lot
Single
Double
Multiple
None of the above
Which one of the following is a measure of
productivity that involves measuring inputs and outputs using a common unit of
measurement?
Multifactor
Partial
Single
Total
Question # 3 of 10 ( Start time: 08:22:35 PM
) Total Marks: 1
Which one of the following refers to the
volume of output at which total cost equals total revenue?
Optimal operating rate
Break
even point
Feasible volume
Utilization
Question # 2 of 10 ( Start time: 08:21:11 PM
) Total Marks: 1
Generally an Operations Manager should NOT
inspect the process for defects_________.
Before the supply of finished goods
Before a costly operation
Before manufacturing high volume
products
Before
purchasing raw material
Question # 1 of 10 ( Start time: 08:19:46 PM
) Total Marks: 1
Which one of the following location
strategies follows a decentralized approach?
Product plant strategy
Process plant strategy
Market
area plant strategy
Cost conservation strategy
Re: All Quiz MGT613
MGT613_Online_Solved_Quiz_4
1.
Which of the following activities is unnecessary ,when an organization decides
to design its new product or service or refine its existing product or service:
a
Translate customer wants and needs into product and service requirements
b
Refine existing products and services
c
Develop new products and services
d
Manage the purchasing activities religiously and diligently.
2.
While focusing on capacity planning, organizations look for which of the
following alternatives.
a.
How much will it cost
b.
How much holidays the workers can enjoy.
c.
How much compensation they need to pay to their CEO.
d.
None of the above
3.
Which of the following is not one of the assumptions for Cost Volume
Analysis
a.
One product is not involved
b.
Everything produced can be sold
c.
Variable cost per unit is the same regardless of volume
d.
Fixed costs do not change with volume
4.
Which of the following does not fall under Economic Production Quantity
( EPQ)
a.
Only two or more item are involved
b.
Annual demand is known
c.
Usage rate is constant
d.
Usage occurs continually
5.
Advantages of Process Layout Include
a. Equipment used is
less costly
b.
Low unit cost.
c.
Labor specialization.
d.
Low material handling cost
6.
Common types of Operations include
a.
Continuous Processing.
b.
Intermittent Processing.
c.
Automation
d.
All of the above
7.
System performance is measured by
a.
Average number of customers being refused service
b.
Average time customers wait
c.
System utilization
d. b and c.
8.
Inventory carrying costs are influenced by:
a.
Order Quantity in Units
b.
Holding carrying cost per unit.
c.
Demand
d. a and b only.
9.
Bar coding helps in determining the :
a.
Status of the inventory of an item in warehouse
b.
Price of the product
c.
Size of the lot as well as the size and specifications of the product
d. All of the above
10.
Therbligs are basic elemental motions which include:
a.
Search
b.
Select
c.
Throw
d.
a and b only
MGT613_Online_Solved_Quiz_5
-------------- is the rate of
output actually achieved. Actual Output
Design Capacity
Utilization
A knowledge of economies and
diseconomies of scale is ----------- Important for
operations manager
Not Important for
operations manager
It makes no difference
If the output rate is less
than the optimal level, increasing output rate results in
-------------------- average unit cost Increasing
Decreasing
Stabilizing
As the output is increased,
the unit cost is decreased because Of external factors
Because there are
more units to absorb the fixed costs
None of the above
as the general capacity of
the plant increased, the optimal output rate increases and the minimal
cost for the optimal rate Decreases
Increases
It has no effect with
the output rate
The primary purpose of cost-
volume analysis is To estimate the
income of an organization
To analyze initial
costs incurred under different operating conditions
Both A and B
variable costs vary
---------------- with volume of output Inversely
Directly
-------------- refers to the
way, an organization chooses to produce its goods or services Process selection
Capacity planning
Cost volume analysis
Ice cream is an example of Batch processing
Job shop
Repetitive processing
MGT613_Online_Solved_Quiz_6
1. Which of the following
forecasting techniques generates trend forecasts?
a.
Delphi method
b.
Moving averages
c.
Single exponential smoothing
d. N
e. aïve forecast
2. Which of the following smoothing
constants would make an exponential smoothing forecast equivalent to a naive
forecast?
a.
0
b.
0.01
c.
0.5
d. 1.0
3. The temperature on Tuesday was
80 degrees, on Wednesday it was 82 degrees, on Thursday it was 78 degrees. A
naive forecast for the temperature on Friday would be:
a. 78 degrees
b.
80 degrees
c.
82 degrees
d.
84 degrees
4. A design that focuses on
reducing the number of parts in a product and on assembly methods and sequence
is known as:
a.
Design for manufacturing
b.
Design for recycling
c. Design for assembly
d.
Design for disassembly
5. DFM stands for:
a.
Design for Maintenance
b. Design for Manufacturing
c.
Design for Management
d.
Design for Manpower
6. As the number of components in a
series increases, the reliability of the system:
a.
Increases
b. Decreases
c.
Remains the same
d.
Becomes zero
7. The purpose of ________ is to
arrive at a consensus forecast.
a.
Naïve forecast
b.
Associative models
c.
Time series forecast
d. Delphi method
8. A system is composed of
components A, B, C and D. The overall reliability of the system is a measure of
the reliability of the individual components. Listed below are a few ways to
improve reliability of the system:
1.
Improve component design
2.
Improve testing
3.
Use backup components
4.
Improve strategy formulation
5.
Quality assurance
Which of the following combinations
would be the best to improve reliability of the system?
a.
1,2, 5
b. 1,2,3
c.
1,4,5
d.
3,4,5
9. As time horizon increases,
forecast accuracy:
a.
Increases
b. Decreases
c.
Levels off
d.
Becomes zero
10. If demand of a product ‘A’ is
30 units, 45 units and 75 units in week 1, 2 and 3 respectively, the demand for
week 4 according to moving average method would be:
a.
105 units
b.
75 units
c.
40 units
d. 50 units
MGT613_Online_Solved_Quiz_7
1. Who introduced the use ofstatistical control charts for
monitoring production?
a)
G.S. Radford
b)
Walter Shewhart
c)
Frederick Taylor
d)
Kaoru Ishikawa
2.
Which of the following quality gurus advocated the “cost of quality”
concept?
a)
Edwards. Deming
b)
Joseph Juran
c)
Kaoru Ishikawa
d)
Philip Crosby
3.
If you go to dine out at McDonalds and you observe a very cool and
pleasant atmosphere over there. It depicts which of the following dimensions of
quality?
a)
Performance
b)
Aesthetics
c)
Reliability
d)
Conformance
4.
Mr. Ali purchased a TV set. After a period of a year, the picture
quality started deteriorating. He went to the company and complained. The
company responded subsequently. Which of the following dimensions of quality
would come into play?
a)
Reliability
b)
Conformance
c) Serviceability
d)
Aesthetics
5.
Which of the following reflects the meaning of the word “Poka –Yoke”?
a) Mistake proof
b)
Low quality
c)
Defective
d)
Expensive
6.
Which one of the following denotes QFD?
a)
Quality Function Development
b)
Quality Foundation Development
c)
Quality Foundation Deployment
d) Quality Function Deployment
7.
Which of the following terms best defines the nature of Total Quality
Management?
a)
An art
b) A philosophy
c)
A science
d)
A social activity
8. Which of the following
terms reflects Japanese view of continuous improvement?
a) Kaizen
b)
Poka-yoke
c)
Six sigma
d)
Control limits
9. Which of the following is NOT
an element of TQM?
a)
Leadership
b)
Perceived quality
c)
Employee empowerment
d)
Customer focus
10.
Which of the following is an example of appraisal cost?
a)
Rework costs
b)
Returned goods
c) Testing labs
d)
Quality improvement programs
11. Warranty cost is an example of
which of the following?
a)
Internal failure cost
b) External failure cost
c)
Prevention cost
d)
Appraisal cost
12. Refer to the stage of PDCA (Plan,
Do, Check, Act) cycle that involves evaluating the improvement plan.
a)
Plan
b)
Do
c) Check
d)
Act
13. Which of the following refers to
a continuous measurement of an organization’s products and processes against a
company recognized as a leader in that industry?
a) Benchmarking
b)
Gap analysis
c)
Statistical process control
d)
Continuous improvement
14.
Which of the following is the focus of statistical process control?
a)
Determining the efficiency of an operations system
b)
Measuring the amount of re-work required to rectify faulty goods
c)
Identifying the security needs of an operations system
d) Measuring and controlling process
variations
15. Which of the following is a
measure of how closely a product or service meets the specifications?
a) Quality of Conformance
b)
Continuous improvement
c)
Competitive benchmarking
d)
Statistical process control
MGT613_Online_Solved_Quiz_8
1.Who advocated the concept of “zero defects”?
2.Which of the following is the origin of the term “Poka –Yoke”?
§ America
§ China
§ Spain
§ Japan
3.Which of the following is INCORRECT about TQM?
4. Which of the following is a unit of measurement as specified in Six Sigma
quality?
§ Defects
per hundred
§ Defects
per thousand
§ Defects
per hundred thousand
§ Defects
per million
5. Which of the following is a descriptive technique that is used by a
decision maker to evaluate the behavior of a model under various conditions?
6. EF stands for which of the following?
7.Which of the following refers to unnecessary extension of the
project scope that hinders in-time completion of the project?
8.Which of the following relates to
monitoring the objectives of cost, time and quality as the project progresses?
9. Which one the following is focused to reduce
the incidence of failures in the plant or equipment to avoid the associated
costs?
10. Which of the following refers to the length of time a job is in the
shop at a particular workstation?
Which of the following forecasting
techniques induce personal bias in a forecast?
Select correct option:
Qualitative
Quantitative
Associative
Trend forecast
Question # 3 of 15 ( Start time:
04:45:55 PM ) Total Marks: 1
Which of the following is NOT an
attribute to classify services?
Select correct option:
Tangibility
Perishability
Simultaneity
Degree of customer contact
Which of the following forecasting
technique is used when introducing new products, services, new features and new
packaging?
Select correct option:
Quantitative technique
Associative model
Focus group
Judgmental forecast
Question # 5 of 15 ( Start time: 04:48:33
PM ) Total Marks: 1
Services differ from manufacturing
in all the following ways EXCEPT:
Select correct option:
Customers typically interact
directly with the service delivery process
Consumption and production take
place simultaneously.
Services are intangible.
Services can be stored
Question # 6 of 15 ( Start time:
04:49:04 PM ) Total Marks: 1
Organizational strategy is
different from operations strategy because it is;
Select correct option:
Prepared by middle managers
Narrower in scope
Longer in time horizon
All of the above
MC080404783 : Saqib Adnan
Quiz Start Time: 04:44 PM
Time Left
21
sec(s)
Question # 7 of 15 ( Start time:
04:49:35 PM ) Total Marks: 1
The major business functions
consisting of research and development, product design, manufacturing,
marketing, distribution, and customer service refer to:
Select correct option:
The transformation process
Value chain
Life cycle
Quality control
Which one of the following refers
to a decision environment in which relevant parameters have known values?
Select correct option:
Certainty
Uncertainty
Risk
Bounded rationality
Question # 10 of 15 ( Start time:
04:51:42 PM )
Total Marks: 1
Which one the following formula or
function can be used to measure the performance?
Select correct option:
Flexibility + profit+ operations
Work + profit + value
Quality + speed + flexibility
Profit + Incentives + standards
Question # 11 of 15 ( Start time:
04:52:04 PM )
Total Marks: 1
All of the following are examples
of Qualitative forecasting except:
Select correct option:
Judgmental
Delphi Method
Consumer Survey
Naïve Forecasting
Characteristics like taste, feel, expertise, image or
reputation relates to -----------.
Subjective inputs
Objective inputs
Quantitative
technique
None of the given
options
Which of the following statements describes an
order-qualifier characteristic?
A competitive dimension used to make final decision among
competitors
A factor which
directly and significantly contribute to winning business
A factor which
increases the profitability of the organization
A factor perceived
as a minimum standard as a potential for purchase
Question # 13 of 15 ( Start time:
04:53:43 PM )
Total Marks: 1
Materials, land, energy and human
and capital resources are the examples of:
Select correct option:
Inputs
Transformation
Outputs
Productivity
S
Question # 14 of 15 ( Start time:
04:54:56 PM )
Total Marks: 1
Forecasts help managers by reducing
the degree of:
Select correct option:
Accuracy
Precision
Uncertainty
Reliability
Question # 15 of 15 ( Start time:
04:56:27 PM )
Total Marks: 1
Which of the following is not an
attribute to classify services?
Select correct option:
Tangibility
Perishability
Simultaneity
Degree of Customer Contact
Question # 1 of 15 ( Start time:
05:09:23 PM ) Total Marks: 1
Techniques having numerical data
include which of the following?
Select correct option:
Subjective inputs
Qualitative technique
Quantitative technique
Delphi method
All of the following are examples
of transformation process EXCEPT:
Select correct option:
Cutting
Packing
Facilitating
Labeling
Question # 8 of 15 ( Start time:
05:16:06 PM ) Total Marks: 1
A tool to measure effective use of
resources and usually expressed as the ratio of output to input is known as;
Select correct option:
Production ratio
Productivity
Reliability
Operations ratio
Question # 9 of 15 ( Start time:
05:16:46 PM ) Total Marks: 1
Following are all examples of
distinctive competencies EXCEPT;
Select correct option:
Price
Quality
Planning
Flexibility
MC080407816 : Mudassar Mehdi
Quiz Start Time: 05:09 PM
Time Left
85
sec(s)
Which one of the following is NOT
used for decision making under uncertainty?
Select correct option:
Maximax
Mmaximin
Mminimax regret
EMV criterion
Usman
Question # 1 of 15 ( Start time:
05:23:32 PM ) Total Marks: 1
Which one of the following formulae
can be used to compute value?
Select correct option:
(Quality + Speed – Flexibility) /
Cost
(Quality + Speed+ Flexibility) /
Cost
(Quality + Speed - Cost) /
Flexibility
(Quality + Speed+ Cost) /
Flexibility
Techniques having numerical data
include which of the following?
Select correct option:
Subjective inputs
Qualitative technique
Quantitative technique
Delphi method
Which one of the following factors makes a forecast
LESS perfect?
Randomness
Non serious attitude
Non availability of
data
Un qualified personnel
Within the operations function,
which one of the following is a long-term management decision?
Select correct option:
Control decision
Non-operational decision
Strategic decision
Tactical decision
Which one of the following is NOT a
business application of forecasting?
Select correct option:
Budgeting
Capacity planning
Inventory management
Quality control
Which one of the following
forecasts is quick and easy to prepare?
Select correct option:
Time series
Delphi
Naïve
Associative
1.
Which of the following activities is unnecessary ,when an organization decides
to design its new product or service or refine its existing product or service:
a
Translate customer wants and needs into product and service requirements
b
Refine existing products and services
c
Develop new products and services
d
Manage the purchasing activities religiously and diligently.
2.
While focusing on capacity planning, organizations look for which of the
following alternatives.
a.
How much will it cost
b.
How much holidays the workers can enjoy.
c.
How much compensation they need to pay to their CEO.
d.
None of the above
3.
Which of the following is not one of the assumptions for Cost Volume
Analysis
a.
One product is not involved
b.
Everything produced can be sold
c.
Variable cost per unit is the same regardless of volume
d.
Fixed costs do not change with volume
4.
Which of the following does not fall under Economic Production Quantity
( EPQ)
a.
Only two or more item are involved
b.
Annual demand is known
c.
Usage rate is constant
d.
Usage occurs continually
5.
Advantages of Process Layout Include
a. Equipment used is
less costly
b.
Low unit cost.
c.
Labor specialization.
d.
Low material handling cost
6.
Common types of Operations include
a.
Continuous Processing.
b.
Intermittent Processing.
c.
Automation
d.
All of the above
7.
System performance is measured by
a.
Average number of customers being refused service
b.
Average time customers wait
c.
System utilization
d. b and c.
8.
Inventory carrying costs are influenced by:
a.
Order Quantity in Units
b.
Holding carrying cost per unit.
c.
Demand
d. a and b only.
9.
Bar coding helps in determining the :
a.
Status of the inventory of an item in warehouse
b.
Price of the product
c.
Size of the lot as well as the size and specifications of the product
d. All of the above
10.
Therbligs are basic elemental motions which include:
a.
Search
b.
Select
c.
Throw
d.
a and b only
MGT613_Online_Solved_Quiz_5
- -------------------- is the
maximum output rate or service capacity an operation, process or facility. - Efficiency
- Effective Capacity
- Design Capacity
output actually achieved.
diseconomies of scale is -----------
operations manager
operations manager
than the optimal level, increasing output rate results in
-------------------- average unit cost
the unit cost is decreased because
more units to absorb the fixed costs
the plant increased, the optimal output rate increases and the minimal
cost for the optimal rate
the output rate
volume analysis is
income of an organization
costs incurred under different operating conditions
---------------- with volume of output
way, an organization chooses to produce its goods or services
MGT613_Online_Solved_Quiz_6
1. Which of the following
forecasting techniques generates trend forecasts?
a.
Delphi method
b.
Moving averages
c.
Single exponential smoothing
d. N
e. aïve forecast
2. Which of the following smoothing
constants would make an exponential smoothing forecast equivalent to a naive
forecast?
a.
0
b.
0.01
c.
0.5
d. 1.0
3. The temperature on Tuesday was
80 degrees, on Wednesday it was 82 degrees, on Thursday it was 78 degrees. A
naive forecast for the temperature on Friday would be:
a. 78 degrees
b.
80 degrees
c.
82 degrees
d.
84 degrees
4. A design that focuses on
reducing the number of parts in a product and on assembly methods and sequence
is known as:
a.
Design for manufacturing
b.
Design for recycling
c. Design for assembly
d.
Design for disassembly
5. DFM stands for:
a.
Design for Maintenance
b. Design for Manufacturing
c.
Design for Management
d.
Design for Manpower
6. As the number of components in a
series increases, the reliability of the system:
a.
Increases
b. Decreases
c.
Remains the same
d.
Becomes zero
7. The purpose of ________ is to
arrive at a consensus forecast.
a.
Naïve forecast
b.
Associative models
c.
Time series forecast
d. Delphi method
8. A system is composed of
components A, B, C and D. The overall reliability of the system is a measure of
the reliability of the individual components. Listed below are a few ways to
improve reliability of the system:
1.
Improve component design
2.
Improve testing
3.
Use backup components
4.
Improve strategy formulation
5.
Quality assurance
Which of the following combinations
would be the best to improve reliability of the system?
a.
1,2, 5
b. 1,2,3
c.
1,4,5
d.
3,4,5
9. As time horizon increases,
forecast accuracy:
a.
Increases
b. Decreases
c.
Levels off
d.
Becomes zero
10. If demand of a product ‘A’ is
30 units, 45 units and 75 units in week 1, 2 and 3 respectively, the demand for
week 4 according to moving average method would be:
a.
105 units
b.
75 units
c.
40 units
d. 50 units
MGT613_Online_Solved_Quiz_7
1. Who introduced the use ofstatistical control charts for
monitoring production?
a)
G.S. Radford
b)
Walter Shewhart
c)
Frederick Taylor
d)
Kaoru Ishikawa
2.
Which of the following quality gurus advocated the “cost of quality”
concept?
a)
Edwards. Deming
b)
Joseph Juran
c)
Kaoru Ishikawa
d)
Philip Crosby
3.
If you go to dine out at McDonalds and you observe a very cool and
pleasant atmosphere over there. It depicts which of the following dimensions of
quality?
a)
Performance
b)
Aesthetics
c)
Reliability
d)
Conformance
4.
Mr. Ali purchased a TV set. After a period of a year, the picture
quality started deteriorating. He went to the company and complained. The
company responded subsequently. Which of the following dimensions of quality
would come into play?
a)
Reliability
b)
Conformance
c) Serviceability
d)
Aesthetics
5.
Which of the following reflects the meaning of the word “Poka –Yoke”?
a) Mistake proof
b)
Low quality
c)
Defective
d)
Expensive
6.
Which one of the following denotes QFD?
a)
Quality Function Development
b)
Quality Foundation Development
c)
Quality Foundation Deployment
d) Quality Function Deployment
7.
Which of the following terms best defines the nature of Total Quality
Management?
a)
An art
b) A philosophy
c)
A science
d)
A social activity
8. Which of the following
terms reflects Japanese view of continuous improvement?
a) Kaizen
b)
Poka-yoke
c)
Six sigma
d)
Control limits
9. Which of the following is NOT
an element of TQM?
a)
Leadership
b)
Perceived quality
c)
Employee empowerment
d)
Customer focus
10.
Which of the following is an example of appraisal cost?
a)
Rework costs
b)
Returned goods
c) Testing labs
d)
Quality improvement programs
11. Warranty cost is an example of
which of the following?
a)
Internal failure cost
b) External failure cost
c)
Prevention cost
d)
Appraisal cost
12. Refer to the stage of PDCA (Plan,
Do, Check, Act) cycle that involves evaluating the improvement plan.
a)
Plan
b)
Do
c) Check
d)
Act
13. Which of the following refers to
a continuous measurement of an organization’s products and processes against a
company recognized as a leader in that industry?
a) Benchmarking
b)
Gap analysis
c)
Statistical process control
d)
Continuous improvement
14.
Which of the following is the focus of statistical process control?
a)
Determining the efficiency of an operations system
b)
Measuring the amount of re-work required to rectify faulty goods
c)
Identifying the security needs of an operations system
d) Measuring and controlling process
variations
15. Which of the following is a
measure of how closely a product or service meets the specifications?
a) Quality of Conformance
b)
Continuous improvement
c)
Competitive benchmarking
d)
Statistical process control
MGT613_Online_Solved_Quiz_8
1.Who advocated the concept of “zero defects”?
- Edwards. Deming
- Joseph Juran
- Kaoru Ishikawa
- Philip Crosby
2.Which of the following is the origin of the term “Poka –Yoke”?
§ America
§ China
§ Spain
§ Japan
3.Which of the following is INCORRECT about TQM?
- Meeting the needs and
expectations of customers - Primarily a “worker”
rather than a management activity - Inclusion of every person in
the organization - Covering all the functional
areas of the organization
4. Which of the following is a unit of measurement as specified in Six Sigma
quality?
§ Defects
per hundred
§ Defects
per thousand
§ Defects
per hundred thousand
§ Defects
per million
5. Which of the following is a descriptive technique that is used by a
decision maker to evaluate the behavior of a model under various conditions?
- Linear programming
- Simulation
- Critical path method
- PERT
6. EF stands for which of the following?
- Equal Finish
- Economic Finish
- Early Finish
- Easy Finish
7.Which of the following refers to unnecessary extension of the
project scope that hinders in-time completion of the project?
- Work creep
- Plan creep
- Scope creep
- Budget creep
8.Which of the following relates to
monitoring the objectives of cost, time and quality as the project progresses?
- Project
estimating - Project
planning - Project control
- Project crashing
9. Which one the following is focused to reduce
the incidence of failures in the plant or equipment to avoid the associated
costs?
- Preventive maintenance
- Predictive maintenance
- Reactive maintenance
- Total productive
maintenance
10. Which of the following refers to the length of time a job is in the
shop at a particular workstation?
- Job lateness
- Job flow time
- Make-span
- Slack time
Which of the following forecasting
techniques induce personal bias in a forecast?
Select correct option:
Qualitative
Quantitative
Associative
Trend forecast
Question # 3 of 15 ( Start time:
04:45:55 PM ) Total Marks: 1
Which of the following is NOT an
attribute to classify services?
Select correct option:
Tangibility
Perishability
Simultaneity
Degree of customer contact
Which of the following forecasting
technique is used when introducing new products, services, new features and new
packaging?
Select correct option:
Quantitative technique
Associative model
Focus group
Judgmental forecast
Question # 5 of 15 ( Start time: 04:48:33
PM ) Total Marks: 1
Services differ from manufacturing
in all the following ways EXCEPT:
Select correct option:
Customers typically interact
directly with the service delivery process
Consumption and production take
place simultaneously.
Services are intangible.
Services can be stored
Question # 6 of 15 ( Start time:
04:49:04 PM ) Total Marks: 1
Organizational strategy is
different from operations strategy because it is;
Select correct option:
Prepared by middle managers
Narrower in scope
Longer in time horizon
All of the above
MC080404783 : Saqib Adnan
Quiz Start Time: 04:44 PM
Time Left
21
sec(s)
Question # 7 of 15 ( Start time:
04:49:35 PM ) Total Marks: 1
The major business functions
consisting of research and development, product design, manufacturing,
marketing, distribution, and customer service refer to:
Select correct option:
The transformation process
Value chain
Life cycle
Quality control
Which one of the following refers
to a decision environment in which relevant parameters have known values?
Select correct option:
Certainty
Uncertainty
Risk
Bounded rationality
Question # 10 of 15 ( Start time:
04:51:42 PM )
Total Marks: 1
Which one the following formula or
function can be used to measure the performance?
Select correct option:
Flexibility + profit+ operations
Work + profit + value
Quality + speed + flexibility
Profit + Incentives + standards
Question # 11 of 15 ( Start time:
04:52:04 PM )
Total Marks: 1
All of the following are examples
of Qualitative forecasting except:
Select correct option:
Judgmental
Delphi Method
Consumer Survey
Naïve Forecasting
Characteristics like taste, feel, expertise, image or
reputation relates to -----------.
Subjective inputs
Objective inputs
Quantitative
technique
None of the given
options
Which of the following statements describes an
order-qualifier characteristic?
A competitive dimension used to make final decision among
competitors
A factor which
directly and significantly contribute to winning business
A factor which
increases the profitability of the organization
A factor perceived
as a minimum standard as a potential for purchase
Question # 13 of 15 ( Start time:
04:53:43 PM )
Total Marks: 1
Materials, land, energy and human
and capital resources are the examples of:
Select correct option:
Inputs
Transformation
Outputs
Productivity
S
Question # 14 of 15 ( Start time:
04:54:56 PM )
Total Marks: 1
Forecasts help managers by reducing
the degree of:
Select correct option:
Accuracy
Precision
Uncertainty
Reliability
Question # 15 of 15 ( Start time:
04:56:27 PM )
Total Marks: 1
Which of the following is not an
attribute to classify services?
Select correct option:
Tangibility
Perishability
Simultaneity
Degree of Customer Contact
Question # 1 of 15 ( Start time:
05:09:23 PM ) Total Marks: 1
Techniques having numerical data
include which of the following?
Select correct option:
Subjective inputs
Qualitative technique
Quantitative technique
Delphi method
All of the following are examples
of transformation process EXCEPT:
Select correct option:
Cutting
Packing
Facilitating
Labeling
Question # 8 of 15 ( Start time:
05:16:06 PM ) Total Marks: 1
A tool to measure effective use of
resources and usually expressed as the ratio of output to input is known as;
Select correct option:
Production ratio
Productivity
Reliability
Operations ratio
Question # 9 of 15 ( Start time:
05:16:46 PM ) Total Marks: 1
Following are all examples of
distinctive competencies EXCEPT;
Select correct option:
Price
Quality
Planning
Flexibility
MC080407816 : Mudassar Mehdi
Quiz Start Time: 05:09 PM
Time Left
85
sec(s)
Which one of the following is NOT
used for decision making under uncertainty?
Select correct option:
Maximax
Mmaximin
Mminimax regret
EMV criterion
Usman
Question # 1 of 15 ( Start time:
05:23:32 PM ) Total Marks: 1
Which one of the following formulae
can be used to compute value?
Select correct option:
(Quality + Speed – Flexibility) /
Cost
(Quality + Speed+ Flexibility) /
Cost
(Quality + Speed - Cost) /
Flexibility
(Quality + Speed+ Cost) /
Flexibility
Techniques having numerical data
include which of the following?
Select correct option:
Subjective inputs
Qualitative technique
Quantitative technique
Delphi method
Which one of the following factors makes a forecast
LESS perfect?
Randomness
Non serious attitude
Non availability of
data
Un qualified personnel
Within the operations function,
which one of the following is a long-term management decision?
Select correct option:
Control decision
Non-operational decision
Strategic decision
Tactical decision
Which one of the following is NOT a
business application of forecasting?
Select correct option:
Budgeting
Capacity planning
Inventory management
Quality control
Which one of the following
forecasts is quick and easy to prepare?
Select correct option:
Time series
Delphi
Naïve
Associative
Re: All Quiz MGT613
MC080401783 : Usman Aslam
Quiz Start Time: 05:23 PM
Time Left
49
sec(s)
Question # 15 of 15 ( Start time:
05:34:41 PM )
Total Marks: 1
Which one of the following reasons
account for using moving average in forecasting?
Select correct option:
It eliminates the trend
It smoothes the random fluctuations
It counteracts the seasonal
variations
It approximates the period average
Which one of the following correctly
represents a set of time series forecats?
Select correct option:
Averaging, cycle, seasonality,
random variations
Trend, seasonality, exponential
smoothing
Trend, cycle, seasonality, moving
average
Trend, cycle, seasonality, random
variations
Saving...
MC080408450 : Syed Muhammad Wajihul
Hassan
Quiz Start Time: 05:39 PM
Time Left
80
sec(s)
Question # 3 of 15 ( Start time:
05:41:35 PM ) Total Marks: 1
Which one of the following is an
implication of laplace approach of decision making?
Select correct option:
The best of the worst possible
payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which one of the following layout type is associated with a
supermarket?
Fixed Position layout
Process layout ???
Product layout
Cellular layout
Lot sizing determines the ____ and ____ of order quantity
Timing, date
Date, size
Timing, size ???
Size, price
Which one of the following is TRUE about work sampling?
It describes individual human motions that are used in a job task
It involves determining the length of time it will take to undertake a
particular task ??
It involves determining the amount of time a worker spends on various
activities ??
It providing standard times for micro motions such as reach, move and release
Which of the following mathematical expressions can be used
to compute total annual cost?
(Q/H) 2 + (D/Q) S
(Q/2)S + (D/Q) H
(Q/2) H + (D/Q) S
(Q/2) H - (D/Q) S
Which one of the following mathematical expressions can be
used to compute output capacity?
OT/CT ??
CT/OT
CT+OT
CT-OT
Which one of the following mathematical
expressions can be used to compute availability?
*► **(MTBF)/ (MTBF+MTR)***
► (MTBF)/ (MTBF-MTR)
► (MTR)/ (MTBF+MTR)
► (MTR)/ (MTBF-MTR)
Which one of the following is a curve
showing failure rate over time?
* *
► Cost curve
*► **Bath tub curve***
► Fish bone diagram
► Reliability curve
What would be the availability if a
carpenter is expected to be able to operate for 350 hours between repairs, and
the mean repair time is expected to be 3 hours?
► 0.99
* ► **1.0***
► 3.0
► 7.03
What would be the availability if a
carpenter is expected to be able to operate for 300 hours between repairs, and
the mean repair time is expected to be 2 hours?* ** *
► 6.02
*► **2.0***
► 0.99
► 0.006
Demand options are focused on which of the following?
Hiring / layoff options
Backorders ???
Subcontracting
Matching demand period by period
What would be the total cost of inventory if a firm holds
200 units of a product ‘A’,where the carrying cost is Rs. 2 per unit?
Rs. 202 ???
Rs. 100
Rs. 198
Rs. 400 ???
If the final inspector at an automobile paint shop discovers
that the paint on the car has a poor finish, the car may have to be completely
rescinded and repainted. This would result in ________ incurred.
Internal failure cost ???
External failure cost
Appraisal cost
Prevention cost
MGT613 Quiz # 2
Which of the following functions of an
organization consists of all activities directly related to production of a
good or service?
Operations
Marketing
Accounting
Finance
How can you compute the cost of
subcontracting?
Subcontracting
cost per unit – subcontracted quantity ??
Subcontracting cost per unit +
subcontracted quantity
Subcontracting cost per unit × subcontracted
quantity
Subcontracting cost per unit
/subcontracted quantity
Six Sigma is primarily centered towards all of
the following except:
Cost cutting
Continuous
improvement
Time saving
Quality improvement
Which ONE of the following statement correctly
explains the difference between operations management (OM) and operations
research (OR)?
OM relies
on mathematical modeling and OR focus on practical scenarios.
OM is
more powerful to improve the whole system OR relies on mathematical modeling.
OM is relies on practical scenarios and
Or relies on Mathematical modeling.
OM relies
on mathematical modeling and OR is considered to be one of the critical tools
of mangers.
Which one of the following is a productivity
measure based on all inputs?
Capital productivity
Multifactor productivity
Partial productivity
Total
productivity ??
The relationship between quality and
probability of acceptance is:
Linear
Not linear
Directly
proportional ??
Inversely proportional
If a firm subcontracts 300 units of a
product ‘A’, with the subcontracting cost of Rs. 3 per unit. What would be the
total subcontracting cost?
Select correct option:
Rs. 900
Rs. 100
Rs. 297 ??
Rs. 303
Which one of the following formula can be
used to compute break even point?
Q = FC / (R + VC)
Q = VC / (R + FC)
Q = VC / (R - VC)
Q = FC
/ (R - VC)
In statistical process control, some tools
are used primarily to detect production of defective products / services or
process changes. What those tools are known as?
Regression charts
Pareto charts
Control
charts
Histograms
MGT613_Online_Solved_Quiz_2
The goal of Total Quality Management is:
a)
Customer satisfaction
b)
Product differentiation
c)
Brand equity
d)
Acting globally
a)
Planning
b)
Organizing
c) Inspection
d)
Directing
a) Planning
b)
Organizing
c)
Leading
d)
Controlling
a)
Degree of standardization
b)
Volume of output
c)
Demand
d) Both (a) and (b)
a)
Highly standardized
b)
Highly customized
c) Partially customized
d)
None of the given options
6. Job shop and batch processing are differentiated on
the basis of:
a)
Job requirements
b)
Degree of standardization
c)
Volume of output
d)
Both (b) and (c)
7. Automation is preferred because it:
a)
Offers lesser dependence on workers
b)
Results in reduction in variable cost
c)
Offers easy handling of repetitive work
d) All of the given
options
8. Product layout is preferably used for:
a)
Repetitive processing
b)
Intermittent processing
c)
Both (a) and (b)
d)
Neither (a) nor (b)
9. Process layout is used for:
a)
Repetitive processing
b)
Intermittent processing
c)
Both (a) and (b)
d)
Neither (a) nor (b)
10. The most significant advantage of U-shaped layout
is:
a)Cost minimization
b)
Easy handling of process
c)Increased flexibility in work
d)
All of the given options
11. The goal of motion study is to achieve:
a)
Cost minimization
b)
Maximum efficiency
c)
Profitability
d)
All of the given options
12. Location decisions are viewed primarily as part of:
a)
Marketing strategy
b)
Growth factors
c)
Financial aspect
d)
Both (a) and (b)
13. Regional factors for location planning include all
of the following except:
a)
Raw materials
b)
Markets
c)
Labor considerations
d)
Attitudes
14. Transportation method is a __________ approach.
a)
Quantitative
b)
Qualitative
c)
Scientific
d)
All of the given options
15. Fredrick Taylor’s concern for quality includes:
a)
Product inspection
b)
Gauging system
c)
Statistical control chart
d)
Both (a) and (b)
16. Kaoru Ishikawa is famous for:
a)
Statistical quality control
b)
Fish bone diagram
c)
Loss function concept
d)
All of the given options
17. Poor quality adversely affects:
a)
Costs
b)
Productivity
c)
Profitability
d)
All of the given options
18._________ is intended to assess a company’s
performance In terms of environmental performance:
a)
ISO 14000
b)
ISO 9000
c)
Six sigma
d)
All of the given options
19. The purpose of ISO 9000 is to:
a)
Promote quality standards to improve efficiency and productivity
b)
Earn high profit
c)
Avoid unfavorable outcomes
d)
Gain high market share
20. A product performing consistently refers to which of
the following dimensions of quality:
a)
Safety
b)
Conformance
c)
Durability
d)
Reliability
MGT613 Quiz # 3
How organizations assure that the designed
strategy is giving the required output or results?
Increase in demand of the product
By measuring the productivity
Environmental scanning
Raw materials are effectively used
G.S.Radford demonstrated the connections
between:
High quality, decreased quality and
higher cost
High quality, increased quality and
higher cost
High quality, decreased quality and
lower cost
High quality, increased quality and
lower cost ??
A gradual, long term upward or downward
movement in data is referred to as:
Cycle
Trend
Seasonality
Random variation
Which of the following denotes EOQ?
Economic
Order Quantity
Equal Order Quantity
Economic Output Quantity
Equal Output Quantity
Generally most of the values in control
charts fall within which range of standard deviation?
+/- 1
+/- 3 ????
+/- 4
+/- 5
___________ is a philosophy of continually
seeking ways to improve operations
Poke – yoke ??
Kaizen
Robustness
Quality deployment
Which of the following location alternative
is suitable to attract more customers for retail business?
To expand the existing facility
To add new locations
while retaining the existing ones ???
To shift to a new location while
shutting down the previous
To do nothing
Which of the following is an advantage of
perpetual inventory system?
Periodic review of inventory ???
Economies in shipping orders
Fixed order quantity
Low cost of record keeping
MGT613 Solved Quiz
Other Quiz # 5
Which of the following is a schedule that
specifies the timing and size of production quantities for product in the
product families?
Master production
scheduling ??
Aggregate plan
Inventory management scheduling
None of the above
Which of the following statements is not
true while comparing Quality Assurance with Strategic Approach?
Strategic Approach
is reactive while Quality Assurance is a proactive approach
Strategic Approach is the superlative form
of Quality Assurance
Quality Assurance places emphasis on finding
and correcting defects before reaching market
Strategic Approach is proactive rather than
reactive
Which of the following is TRUE about a
periodic review?
Ordering inventory to supplier as per
requirement
Ordering inventory at a predetermined
re-order level
Ordering inventory
at a fixed and regular time interval
Ordering inventory when it falls below the
safety stock level
Which one of the following is the first step
in line balancing?
Specify the sequential relationship among
tasks.
Determine the required
cycle time.
Determine the minimum number of
workstations.
Determine the desired output
Technology has impacted the work place by:
Adding to the existing geographical barriers
for recruiting
Increasing the cost of telecommuting
Increasing the amount required to be spent on training ??
Unifying the workforce to a common skill
level
Which stage comes after the “compare” stage
of control process?
Measure
Evaluate ??
Correct
Monitor
Which one of the following is a formula to
compute annual carrying cost?
(Q-2)H
(Q+2)H
(Q/2)H
(Q×2)/H
Which of the following management level is
responsible for long-range capacity planning?
Lower management
Middle management
Top management ??
All the management levels
OSHA stands for: which one of the following?
Occupational
Safety Hygiene Administration
Occupational Stock Hygiene Administration
Occupational Safety Hygiene Agency
Occupational Science Hygiene Administration
Which of the following influences on the sales of a product
is the most difficult to forecast?
Seasonal
Trend
Nonlinear trend
Cyclical
As the size of the smoothing constant increases:
More weight is put on historic demand data.
More weight is put on recent demand data.
The sensitivity of the model decreases.
The stability of the model increases
Which one of the following is an example of
regional factors that affect location decisions?
► Transportation
► Quality of life
► Development support
*► **Location of new markets***
Which one of the following location
strategies is favored by automobile manufacturers?
► Product plant strategy
► Process plant strategy
*► **Market area plant strategy***
► Cost conservation strategy
Which one of the following is an outcome of Maximin
criterion?
The best of the worst possible payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which one of the following factors makes a forecast LESS
perfect?
Randomness
Non serious attitude
Non availability of data
Un qualified personnel
???
Which one of the following statements relates to the final
stage of product life cycle?
Improved reliability, and reduced quality
Improved
packaging, and reliability
Improved reliability, and reduced production costs
Improved reliability, and reduced promotion costs
Forecasts help managers by reducing the degree of:
Accuracy
Precision
Uncertainty ??
Reliability ??
Which of the following terms are important for financial
analysis?
Cash flow and profit
Cash flow and
present value
Present value and fixed cost
Cash flow and fixed cost
Which one of the following forecasts is quick and easy to
prepare?
Time series
Delphi
Naïve
Associative
Which one of the following is NOT a business application of
forecasting?
Budgeting
Capacity planning
Inventory management
Quality
control ??
Which of the following formulae can be used to determine
number of orders per year?
Q/D
D+Q
D-Q
D/Q
Aggregate plans are updated
Once a year
Twice a year
At project end
Periodically
Which one of the following is a productivity measure based
on all inputs?
Capital
productivity
Multifactor productivity
Partial productivity
Total productivity
__________ is central to the philosophy of continuous
improvement:
Management
involvement
Employee involvement
Organization’s operations
Problem solving
Increase in inspection results in the increase of which
cost?
Prevention costs
Appraisal costs
Inspection
costs
Rework costs
Which one of the following is concerned in short term
capacity needs?
Cycle
Trends
Seasonality ??
Average
Which ONE of the following forms a bridge between two
islands of Engineering and Management?
Production
Engineering
Operations
Management ??
Industrial Management
Operations Engineering
All of the following are determinants of reorder point
EXCEPT:
Rate of
demand
Lead time
Stock out risk
Setup
cost
Which of the following takes information from the Master
Production Schedule to evaluate its feasibility?
Aggregate plan
Material requirements plan ??
Rough-cut capacity plan
Capacity requirements plan
What would be the total backorder cost if 800 units of a
product ‘A’ are ordered back where the back order cost is Rs. 8 per unit?
Rs. 6400 ??
Rs. 808
Rs. 100
Rs. 792
Which one of the following represents a use of cost-volume
analysis?
It
is a tool for reliability measurement
It provides a base for marketing research
It helps in identification of cost
related to production
It is important in product design
Which one of the following is a type of layout where
equipment, machinery and people are moved as required?
Product layout
Fixed position layout
Process layout
Hybrid layout
Reliability and safety of service is ensured through which
of the following?
Quality in design ??
Quality in system
Quality in equipment
Quality in training
Who introduced the use of statistical control charts for
monitoring production?
G.S. Radford
W. Shewhart ??
F.W. Taylor
K.Ishikawa
Total Quality Management stresses on all of the following
principles except:
Customer satisfaction
??
Employee involvement
Continuous improvement in quality
Quality as competitive advantage
Which one of the following correctly represents a set of
time series forecats?
Averaging, cycle, seasonality, random variations
Trend, seasonality, exponential smoothing
Trend, cycle, seasonality, moving average
Trend, cycle, seasonality, random variations ??
Who developed the use of standardization in
large-scale mass production using a moving assembly line?
► Frederick Winslow Taylor
*► **Frank Gilbreth***
► Adam Smith
► Henry Ford
The management of systems or processes that
creates goods and provides services is known as*:***
* ► **Operation Management***
► Operation/production Management
► Operation/Research Management
► Production/Research
Management
If the products and services match up with the designer’s
specifications, then which quality perspective of TQM is met?
Quality of design
Quality of conformance
Quality of use
Quality of service after delivery
In the “Check” stage, team analyzes the data collected
during the ____ stage to find out how closely the results correspond to the
specifications of ____ stage.
Do, Plan
Plan, Do
Do, Check
Plan, Check
In six sigma process, ________ stage comes after the
“Analyze” stage
Control
Improve
Choose
Monitor
Which one of the following is true about Taguchi approach?
To test the robustness of a design
To articulate the “voice of the customer”
To reduce the degree of automation
To create a concurrent design
According to Total Quality Management approach, ____________
is responsible for process design.
Design department
Operations department
Logistic department
Research and Development department
Which of the following is a time ordered diagram that is
used to determine whether observed variations are abnormal?
Control charts
Scatter diagram
Histograms
Pareto charts
Product life cycle is based on:
Price
Place
Demand ??
Supply
The technical aspect of Six Sigma includes all of the
following Except:
Improving process performance
Use of statistical methods
Top management commitment
Reduction in variations
In which of the following layouts, work stations are arranged
according to the general function they perform without regard to any particular
product?
Product
Process
Fixed-position
Storage
A tool to measure effective use of resources and usually
expressed as the ratio of output to input is known as;
Production ratio
Productivity ??
Reliability
Operations ratio
Which of the following factors are important for choosing a
strategy for aggregate planning?
Cost and company policy
Cost and layout decision
Company policy and layout decision
Company policy and capacity options
______________is the bringing together of engineering design
and manufacturing personnel early in the design phase.
Reverse engineering
Concurrent engineering
Manufacturability
Serviceability
An operations manager of milling plant is facing a decline
in the number of scrapped units at a milling machine. This change in process
can be detected by which of the following?
Six sigma
Statistical process control
Inspection process ???
None of the above
If a firm subcontracts 600 units of a product ‘A’, with the
subcontracting cost of Rs. 6 per unit. What would be the total subcontracting
cost?
Rs. 100
Rs. 594 ?
Rs. 3600
Rs. 606
Which of the following is NOT an emerging trend in the
workplace?
Increasing workplace diversity
Decreasing work schedule flexibility
Increasing number of part time jobs
Increasing use of temporary labor ??
Run time for the economic run size is a function of which of
the following?
Run size and usage rate
Cycle time and usage rate
Run size and production rate
Cycle time and usage rate
Which one of the following is an example of a short range
plan?
Machine loading
Back order
Facilities layout
Product design
Which of the following is NOT a characteristic of product
layouts?
High material handling costs
Sequential arrangement of machines
Standardized output
Continuous production system ??
Which of the following formula is used to compute cycle
time?
► QΟ/u
► QΟ/p
► p/QΟ
► u/QΟ
Which of the following
refers to the actual amount of an item needed in each time period?
► Gross requirements
► Net requirements
► Planned-order receipts
► Planned-order releases
Which of the following
report contains data for assessing future material requirements?
► Performance control report
► Planning report
► Exception report
► Planned order report
The inputs to capacity
requirements include all of the following EXCEPT:
► Planned-order releases
► Routing information
► Job times information
► Bill of
materials
Which of the following statements is TRUE about
Just-in-Time?
► It is essential for a project organization
► It pushes inventory through the operations process
► It is only useful in a high product variety environment
► It seeks to reduce inventory in an effort to reduce
waste
Which of the following
refers to the movement of materials and information within a facility and
outgoing shipments of goods and materials in a supply chain?
► Logistics
► Procurement
► Shipment
► Movement
Which of the following is
NOT a supply chain performance driver?
► Quality
► Demand
► Cost
► Flexibility
Capacity options are focused on:
Backorders
New demand
Matching demand period by period
Promotion
Which of the following is an example of an output of
aggregate planning?
Facilities
layout
Demand forecast
Projected inventory
Overtime
cost ??
Which one the following is an assumption of center of
gravity method?
The quantity to be shipped is
variable
The quantity to be shipped is fixed
The
quantity carries no value ??
The quantity to be shipped should be
extraordinarily high
Refer to the percentage of items in group A of ABC
classification system for inventory management
10%
50% ???
70%
30%
Which of the following is Not an assumption of economic
order quantity model?
No constraints on size of each lot
No uncertainty in lead time or supply
Demand
is always variable
No quantity discounts
Changes made in ____ phase of MPS can be most disruptive
1st ??
2nd
3rd
4th
The method that uses explanatory variables to predict the
future is known as:
Delphi
method
Naïve forecast
Associative model
Judgmental forecast
An example of a business/industry that uses batch flow
process structure is:
Commercial
printer
Heavy equipment
Automobile assembly
Sugar refinery
Which one of the following concepts refers to achieve the
lowest average total cost per unit when a large quantity is ordered?
Economic
order quantity
Economies of scale
Material requirements planning
Master production schedule
Which one of the following strategies specifies how the firm
will employ its production capabilities to support its corporate strategy?
Tactical
Operations ??
Manufacturing
Production
Which one of the following is a disadvantage of a process
layout?
A variety
of processing requirements
Use of individual incentive system
Minimizing material handling costs
Equipment utilization rate is
high ??
Which one of the following
is a disadvantage of a process layout?
► It can handle variety of processing requirements
► Individual incentive system can possibly be used
► Material handling cost is slow
► Equipment utilization rate is less costly
In which stage of PDCA cycle, team documents the Revised
Process?
Act
Check
Do
Plan
Capacity options are focused on:
Select correct
option:
Backorders
New demand
Matching demand period by period
Promotion
Identify the mathematical expression to determine the number
of workers in a given period. Where a = Number of workers at the end of
previous period, b = Number of new workers at the start of the current period,
c = Number of laid-off workers at the start of the current period
Select correct
option:
a + b - c
a + b + c
a - b + c
a - b - c
Which one of the following is an application of simple
exponential smoothing?
Establishing durability
Finding reliability
Scheduling services ??
Quality improvement
Forecasting accuracy has_______ relation with time horizon.
Select correct
option:
Inverse
Linear
Direct
Parallel
Which of the following refers the way an organization
chooses to produce its good or services?
Process
selection
Process reengineering
Process redesign
Process design
Which ONE of the following statement correctly explains the
difference between operations management (OM) and operations research (OR)?
Select correct
option:
OM relies on mathematical modeling
and OR focus on practical scenarios.
OM is more powerful to improve the
whole system OR relies on mathematical modeling.
OM is relies on practical scenarios
and Or relies on Mathematical modeling.
OM relies on mathematical modeling
and OR is considered to be one of the critical tools of mangers.
If the costs of inspection are higher than costs of
obtaining the sample ____________ sampling should be used?
Single
Double
Multiple ??
Random
In TQM, appearance, style, durability, reliability,
craftsmanship and serviceability comes under which determinant of quality?
Select correct
option:
Quality of design
Quality of conformance
Quality of fitness for use
Quality of service after delivery
How organizations assure that the designed strategy is
giving the required output or results?
Select correct
option:
Increase in demand of the product
By measuring the productivity
Environmental scanning
Raw materials are effectively used
___________ is a philosophy of continually seeking ways to
improve operations
Select correct
option:
Poke – yoke
Kaizen
Robustness
Quality deployment
TQM is being criticized on the basis of factors which show:
Select correct
option:
Weak implementation of TQM practices
or strong management perspective
Strong implementation of TQM
practices or weak management perspective
Weak implementation of TQM practices
or weak management perspective
Strong implementation of TQM
practices or strong management perspective
The chances of the batch containing acceptable level of
quality will be rejected is known as?
Select correct
option:
Acceptance risk
Consumer risk
Producer’s risk
Rejection risk
Which ONE of the following statement correctly explains the
difference between operations management (OM) and operations research (OR)?
Select correct
option:
OM relies on mathematical modeling
and OR focus on practical scenarios.
OM is more powerful to improve the
whole system OR relies on mathematical modeling.
OM is relies on practical scenarios
and Or relies on Mathematical modeling.
OM relies on mathematical modeling
and OR is considered to be one of the critical tools of mangers.
Which one of the following is NOT a business application of
forecasting?
Budgeting
Capacity planning
Inventory management
Quality control
Which of the following is NOT a dimension of quality that
makes a company competitive?
Performance
Special features
Leadership
??
Reliability
Which of the following cost is expected to be borne due to
defective products?
► Failure cost
► Prevention
cost
► Appraisal
cost
► Marketing
cost
A double sampling plan specifies all of the following
EXCEPT:
► Size of the
initial sample
► Size of
second sample
► Lot size
► Double
acceptance number
Which one of the following is an example of a long range
plan?
Machine
loading
Backorders
Facilities
layout ??
Work schedule
Which one of the following is the goal of method analysis?
Dividing
and analyzing a job
Check individual human motions used
to perform an operation ??
Determining the length of time it
will take to undertake a particular task
Determining the amount of time a
worker spends on various activities
A machine that fills cereal boxes will not put exactly the
same amount of cereal in each box by a small fraction. This is because of which
of the following variation?
Common
cause
Assignable cause
Special cause
None of the above ??
Which of the following depicts the overall production rate
and size of the workforce required to meet the demand?
Aggregate
plan
Master production schedule
Master requirements plan
Capacity
requirements plan ??
MPS stands for?
Material
Production Schedule ??
Master Planning Schedule
Material Planning Schedule
Master Production Schedule
________ method of evaluation of quality allows the
inspectors to make decisions about whether a product / service meets the
specifications?
Measuring attributes
Measuring
variables ??
Measuring dimensions
None of the above
Which of the following costs is born by the firm when demand
exceeds the supply?
Ordering
cost
Holding cost
Stock out cost
Shortage
cost ??
The optimal order quantity shows a trade-off between which
one of the following sets of costs?
Select correct
option:
Carrying costs and shortage costs
Carrying
costs and ordering costs ???
Carrying costs and stock out costs
Carrying costs and setup costs
Which of the following is a computerized info system developed
specifically to aid in managing dependent demand inventory and scheduling
replenishment orders.
Master Production Schedule
Material Requirements Planning
Material Replenishment Planning
Inventory Management Schedule ??
Which of the following refers to the cost associated with
the order of inventory and its receipt?
Ordering
cost
Holding
cost ??
Shortage cost
Stock out cost
G.S.Radford demonstrated the connections between:
High
quality, decreased quality and higher cost
High quality, increased quality and
higher cost
High quality, decreased quality and
lower cost
High
quality, increased quality and lower cost ??
In statistical process control, some tools are used
primarily to detect production of defective products / services or process
changes. What those tools are known as?
Regression
charts
Pareto charts
Control
charts ??
Histograms
Which one of the following correctly explains the elements
of a good forecast?
Timely, having a purpose, accurate,
written, reliable, meaningful
Timely, accurate, judgmental,
correctness, verbal, simple to use
Timely,
accurate, reliable, meaningful, written, simple to use ??
Timely, accurate, reliable,
consistent, meaningful, written, simple to use
In TQM, appearance, style, durability, reliability,
craftsmanship and serviceability comes under which determinant of quality?
Quality of
design
Quality of conformance
Quality
of fitness for use ??
Quality of service after delivery
Which one of the following is the most significant
disadvantage of standardization?
Frozen
designs ??
Interchangeable
parts ??
Reduced variety
Customized parts
Which of the following is a system designed to coordinate
all activities and information needed to complete business processes?
Enterprise resource
planning
Supply chain management ??
New product development
Customer relationship management
ABC Freight Company is overflowed with customer complaints
of poor quality services. To achieve quality in the services being provided,
managers can make use of which of the following strategy?
Cost
leadership strategy ??
Statistical process control strategy
Service differentiation strategy
Conditional service guarantee
strategy
The formula for determining the required cycle time is
operation time per day divided by:
Sum of task
times
Actual output per day (in units)
Number of workstation
Desired output (in units)
Maintaining quality is the responsibility of ______ in the
organization.
Quality
Control Department
Top Management
Operations Department
Everyone
Ali got his mobile repaired from UNITED MOBILES which was
situated very near to his home. Which dimension of service quality is referred
in this example?
Assurance
Reliability
Convenience ??
Responsiveness
Which of the following shows the quantity and timing of
specific end items for a scheduled horizon?
Simulation model
Master schedule ??
Aggregate plan
Critical path model
Which of the following is NOT an assumption of EOQ model?
Delivery lead time does not vary
Annual demand requirements are known
There are no quantity discounts
Multiple
products are involved ??
Which one of the following is a key benefit of process plant
strategy?
Economies
of scale ??
Diseconomies of scale
Product variety
Task specialization
Quiz Start Time: 05:23 PM
Time Left
49
sec(s)
Question # 15 of 15 ( Start time:
05:34:41 PM )
Total Marks: 1
Which one of the following reasons
account for using moving average in forecasting?
Select correct option:
It eliminates the trend
It smoothes the random fluctuations
It counteracts the seasonal
variations
It approximates the period average
Which one of the following correctly
represents a set of time series forecats?
Select correct option:
Averaging, cycle, seasonality,
random variations
Trend, seasonality, exponential
smoothing
Trend, cycle, seasonality, moving
average
Trend, cycle, seasonality, random
variations
Saving...
MC080408450 : Syed Muhammad Wajihul
Hassan
Quiz Start Time: 05:39 PM
Time Left
80
sec(s)
Question # 3 of 15 ( Start time:
05:41:35 PM ) Total Marks: 1
Which one of the following is an
implication of laplace approach of decision making?
Select correct option:
The best of the worst possible
payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which one of the following layout type is associated with a
supermarket?
Fixed Position layout
Process layout ???
Product layout
Cellular layout
Lot sizing determines the ____ and ____ of order quantity
Timing, date
Date, size
Timing, size ???
Size, price
Which one of the following is TRUE about work sampling?
It describes individual human motions that are used in a job task
It involves determining the length of time it will take to undertake a
particular task ??
It involves determining the amount of time a worker spends on various
activities ??
It providing standard times for micro motions such as reach, move and release
Which of the following mathematical expressions can be used
to compute total annual cost?
(Q/H) 2 + (D/Q) S
(Q/2)S + (D/Q) H
(Q/2) H + (D/Q) S
(Q/2) H - (D/Q) S
Which one of the following mathematical expressions can be
used to compute output capacity?
OT/CT ??
CT/OT
CT+OT
CT-OT
Which one of the following mathematical
expressions can be used to compute availability?
*► **(MTBF)/ (MTBF+MTR)***
► (MTBF)/ (MTBF-MTR)
► (MTR)/ (MTBF+MTR)
► (MTR)/ (MTBF-MTR)
Which one of the following is a curve
showing failure rate over time?
* *
► Cost curve
*► **Bath tub curve***
► Fish bone diagram
► Reliability curve
What would be the availability if a
carpenter is expected to be able to operate for 350 hours between repairs, and
the mean repair time is expected to be 3 hours?
► 0.99
* ► **1.0***
► 3.0
► 7.03
What would be the availability if a
carpenter is expected to be able to operate for 300 hours between repairs, and
the mean repair time is expected to be 2 hours?* ** *
► 6.02
*► **2.0***
► 0.99
► 0.006
Demand options are focused on which of the following?
Hiring / layoff options
Backorders ???
Subcontracting
Matching demand period by period
What would be the total cost of inventory if a firm holds
200 units of a product ‘A’,where the carrying cost is Rs. 2 per unit?
Rs. 202 ???
Rs. 100
Rs. 198
Rs. 400 ???
If the final inspector at an automobile paint shop discovers
that the paint on the car has a poor finish, the car may have to be completely
rescinded and repainted. This would result in ________ incurred.
Internal failure cost ???
External failure cost
Appraisal cost
Prevention cost
MGT613 Quiz # 2
Which of the following functions of an
organization consists of all activities directly related to production of a
good or service?
Operations
Marketing
Accounting
Finance
How can you compute the cost of
subcontracting?
Subcontracting
cost per unit – subcontracted quantity ??
Subcontracting cost per unit +
subcontracted quantity
Subcontracting cost per unit × subcontracted
quantity
Subcontracting cost per unit
/subcontracted quantity
Six Sigma is primarily centered towards all of
the following except:
Cost cutting
Continuous
improvement
Time saving
Quality improvement
Which ONE of the following statement correctly
explains the difference between operations management (OM) and operations
research (OR)?
OM relies
on mathematical modeling and OR focus on practical scenarios.
OM is
more powerful to improve the whole system OR relies on mathematical modeling.
OM is relies on practical scenarios and
Or relies on Mathematical modeling.
OM relies
on mathematical modeling and OR is considered to be one of the critical tools
of mangers.
Which one of the following is a productivity
measure based on all inputs?
Capital productivity
Multifactor productivity
Partial productivity
Total
productivity ??
The relationship between quality and
probability of acceptance is:
Linear
Not linear
Directly
proportional ??
Inversely proportional
If a firm subcontracts 300 units of a
product ‘A’, with the subcontracting cost of Rs. 3 per unit. What would be the
total subcontracting cost?
Select correct option:
Rs. 900
Rs. 100
Rs. 297 ??
Rs. 303
Which one of the following formula can be
used to compute break even point?
Q = FC / (R + VC)
Q = VC / (R + FC)
Q = VC / (R - VC)
Q = FC
/ (R - VC)
In statistical process control, some tools
are used primarily to detect production of defective products / services or
process changes. What those tools are known as?
Regression charts
Pareto charts
Control
charts
Histograms
MGT613_Online_Solved_Quiz_2
The goal of Total Quality Management is:
a)
Customer satisfaction
b)
Product differentiation
c)
Brand equity
d)
Acting globally
- The
most common form of quality control includes:
a)
Planning
b)
Organizing
c) Inspection
d)
Directing
- Process
selection is primarily considered during:
a) Planning
b)
Organizing
c)
Leading
d)
Controlling
- The
type of operation being carried out by an organization depends upon:
a)
Degree of standardization
b)
Volume of output
c)
Demand
d) Both (a) and (b)
- Repetitive
processing results in output that is:
a)
Highly standardized
b)
Highly customized
c) Partially customized
d)
None of the given options
6. Job shop and batch processing are differentiated on
the basis of:
a)
Job requirements
b)
Degree of standardization
c)
Volume of output
d)
Both (b) and (c)
7. Automation is preferred because it:
a)
Offers lesser dependence on workers
b)
Results in reduction in variable cost
c)
Offers easy handling of repetitive work
d) All of the given
options
8. Product layout is preferably used for:
a)
Repetitive processing
b)
Intermittent processing
c)
Both (a) and (b)
d)
Neither (a) nor (b)
9. Process layout is used for:
a)
Repetitive processing
b)
Intermittent processing
c)
Both (a) and (b)
d)
Neither (a) nor (b)
10. The most significant advantage of U-shaped layout
is:
a)Cost minimization
b)
Easy handling of process
c)Increased flexibility in work
d)
All of the given options
11. The goal of motion study is to achieve:
a)
Cost minimization
b)
Maximum efficiency
c)
Profitability
d)
All of the given options
12. Location decisions are viewed primarily as part of:
a)
Marketing strategy
b)
Growth factors
c)
Financial aspect
d)
Both (a) and (b)
13. Regional factors for location planning include all
of the following except:
a)
Raw materials
b)
Markets
c)
Labor considerations
d)
Attitudes
14. Transportation method is a __________ approach.
a)
Quantitative
b)
Qualitative
c)
Scientific
d)
All of the given options
15. Fredrick Taylor’s concern for quality includes:
a)
Product inspection
b)
Gauging system
c)
Statistical control chart
d)
Both (a) and (b)
16. Kaoru Ishikawa is famous for:
a)
Statistical quality control
b)
Fish bone diagram
c)
Loss function concept
d)
All of the given options
17. Poor quality adversely affects:
a)
Costs
b)
Productivity
c)
Profitability
d)
All of the given options
18._________ is intended to assess a company’s
performance In terms of environmental performance:
a)
ISO 14000
b)
ISO 9000
c)
Six sigma
d)
All of the given options
19. The purpose of ISO 9000 is to:
a)
Promote quality standards to improve efficiency and productivity
b)
Earn high profit
c)
Avoid unfavorable outcomes
d)
Gain high market share
20. A product performing consistently refers to which of
the following dimensions of quality:
a)
Safety
b)
Conformance
c)
Durability
d)
Reliability
MGT613 Quiz # 3
How organizations assure that the designed
strategy is giving the required output or results?
Increase in demand of the product
By measuring the productivity
Environmental scanning
Raw materials are effectively used
G.S.Radford demonstrated the connections
between:
High quality, decreased quality and
higher cost
High quality, increased quality and
higher cost
High quality, decreased quality and
lower cost
High quality, increased quality and
lower cost ??
A gradual, long term upward or downward
movement in data is referred to as:
Cycle
Trend
Seasonality
Random variation
Which of the following denotes EOQ?
Economic
Order Quantity
Equal Order Quantity
Economic Output Quantity
Equal Output Quantity
Generally most of the values in control
charts fall within which range of standard deviation?
+/- 1
+/- 3 ????
+/- 4
+/- 5
___________ is a philosophy of continually
seeking ways to improve operations
Poke – yoke ??
Kaizen
Robustness
Quality deployment
Which of the following location alternative
is suitable to attract more customers for retail business?
To expand the existing facility
To add new locations
while retaining the existing ones ???
To shift to a new location while
shutting down the previous
To do nothing
Which of the following is an advantage of
perpetual inventory system?
Periodic review of inventory ???
Economies in shipping orders
Fixed order quantity
Low cost of record keeping
MGT613 Solved Quiz
Other Quiz # 5
Which of the following is a schedule that
specifies the timing and size of production quantities for product in the
product families?
Master production
scheduling ??
Aggregate plan
Inventory management scheduling
None of the above
Which of the following statements is not
true while comparing Quality Assurance with Strategic Approach?
Strategic Approach
is reactive while Quality Assurance is a proactive approach
Strategic Approach is the superlative form
of Quality Assurance
Quality Assurance places emphasis on finding
and correcting defects before reaching market
Strategic Approach is proactive rather than
reactive
Which of the following is TRUE about a
periodic review?
Ordering inventory to supplier as per
requirement
Ordering inventory at a predetermined
re-order level
Ordering inventory
at a fixed and regular time interval
Ordering inventory when it falls below the
safety stock level
Which one of the following is the first step
in line balancing?
Specify the sequential relationship among
tasks.
Determine the required
cycle time.
Determine the minimum number of
workstations.
Determine the desired output
Technology has impacted the work place by:
Adding to the existing geographical barriers
for recruiting
Increasing the cost of telecommuting
Increasing the amount required to be spent on training ??
Unifying the workforce to a common skill
level
Which stage comes after the “compare” stage
of control process?
Measure
Evaluate ??
Correct
Monitor
Which one of the following is a formula to
compute annual carrying cost?
(Q-2)H
(Q+2)H
(Q/2)H
(Q×2)/H
Which of the following management level is
responsible for long-range capacity planning?
Lower management
Middle management
Top management ??
All the management levels
OSHA stands for: which one of the following?
Occupational
Safety Hygiene Administration
Occupational Stock Hygiene Administration
Occupational Safety Hygiene Agency
Occupational Science Hygiene Administration
Which of the following influences on the sales of a product
is the most difficult to forecast?
Seasonal
Trend
Nonlinear trend
Cyclical
As the size of the smoothing constant increases:
More weight is put on historic demand data.
More weight is put on recent demand data.
The sensitivity of the model decreases.
The stability of the model increases
Which one of the following is an example of
regional factors that affect location decisions?
► Transportation
► Quality of life
► Development support
*► **Location of new markets***
Which one of the following location
strategies is favored by automobile manufacturers?
► Product plant strategy
► Process plant strategy
*► **Market area plant strategy***
► Cost conservation strategy
Which one of the following is an outcome of Maximin
criterion?
The best of the worst possible payoff
The best possible payoff
The best average payoff
The least of the worst regrets
Which one of the following factors makes a forecast LESS
perfect?
Randomness
Non serious attitude
Non availability of data
Un qualified personnel
???
Which one of the following statements relates to the final
stage of product life cycle?
Improved reliability, and reduced quality
Improved
packaging, and reliability
Improved reliability, and reduced production costs
Improved reliability, and reduced promotion costs
Forecasts help managers by reducing the degree of:
Accuracy
Precision
Uncertainty ??
Reliability ??
Which of the following terms are important for financial
analysis?
Cash flow and profit
Cash flow and
present value
Present value and fixed cost
Cash flow and fixed cost
Which one of the following forecasts is quick and easy to
prepare?
Time series
Delphi
Naïve
Associative
Which one of the following is NOT a business application of
forecasting?
Budgeting
Capacity planning
Inventory management
Quality
control ??
Which of the following formulae can be used to determine
number of orders per year?
Q/D
D+Q
D-Q
D/Q
Aggregate plans are updated
Once a year
Twice a year
At project end
Periodically
Which one of the following is a productivity measure based
on all inputs?
Capital
productivity
Multifactor productivity
Partial productivity
Total productivity
__________ is central to the philosophy of continuous
improvement:
Management
involvement
Employee involvement
Organization’s operations
Problem solving
Increase in inspection results in the increase of which
cost?
Prevention costs
Appraisal costs
Inspection
costs
Rework costs
Which one of the following is concerned in short term
capacity needs?
Cycle
Trends
Seasonality ??
Average
Which ONE of the following forms a bridge between two
islands of Engineering and Management?
Production
Engineering
Operations
Management ??
Industrial Management
Operations Engineering
All of the following are determinants of reorder point
EXCEPT:
Rate of
demand
Lead time
Stock out risk
Setup
cost
Which of the following takes information from the Master
Production Schedule to evaluate its feasibility?
Aggregate plan
Material requirements plan ??
Rough-cut capacity plan
Capacity requirements plan
What would be the total backorder cost if 800 units of a
product ‘A’ are ordered back where the back order cost is Rs. 8 per unit?
Rs. 6400 ??
Rs. 808
Rs. 100
Rs. 792
Which one of the following represents a use of cost-volume
analysis?
It
is a tool for reliability measurement
It provides a base for marketing research
It helps in identification of cost
related to production
It is important in product design
Which one of the following is a type of layout where
equipment, machinery and people are moved as required?
Product layout
Fixed position layout
Process layout
Hybrid layout
Reliability and safety of service is ensured through which
of the following?
Quality in design ??
Quality in system
Quality in equipment
Quality in training
Who introduced the use of statistical control charts for
monitoring production?
G.S. Radford
W. Shewhart ??
F.W. Taylor
K.Ishikawa
Total Quality Management stresses on all of the following
principles except:
Customer satisfaction
??
Employee involvement
Continuous improvement in quality
Quality as competitive advantage
Which one of the following correctly represents a set of
time series forecats?
Averaging, cycle, seasonality, random variations
Trend, seasonality, exponential smoothing
Trend, cycle, seasonality, moving average
Trend, cycle, seasonality, random variations ??
Who developed the use of standardization in
large-scale mass production using a moving assembly line?
► Frederick Winslow Taylor
*► **Frank Gilbreth***
► Adam Smith
► Henry Ford
The management of systems or processes that
creates goods and provides services is known as*:***
* ► **Operation Management***
► Operation/production Management
► Operation/Research Management
► Production/Research
Management
If the products and services match up with the designer’s
specifications, then which quality perspective of TQM is met?
Quality of design
Quality of conformance
Quality of use
Quality of service after delivery
In the “Check” stage, team analyzes the data collected
during the ____ stage to find out how closely the results correspond to the
specifications of ____ stage.
Do, Plan
Plan, Do
Do, Check
Plan, Check
In six sigma process, ________ stage comes after the
“Analyze” stage
Control
Improve
Choose
Monitor
Which one of the following is true about Taguchi approach?
To test the robustness of a design
To articulate the “voice of the customer”
To reduce the degree of automation
To create a concurrent design
According to Total Quality Management approach, ____________
is responsible for process design.
Design department
Operations department
Logistic department
Research and Development department
Which of the following is a time ordered diagram that is
used to determine whether observed variations are abnormal?
Control charts
Scatter diagram
Histograms
Pareto charts
Product life cycle is based on:
Price
Place
Demand ??
Supply
The technical aspect of Six Sigma includes all of the
following Except:
Improving process performance
Use of statistical methods
Top management commitment
Reduction in variations
In which of the following layouts, work stations are arranged
according to the general function they perform without regard to any particular
product?
Product
Process
Fixed-position
Storage
A tool to measure effective use of resources and usually
expressed as the ratio of output to input is known as;
Production ratio
Productivity ??
Reliability
Operations ratio
Which of the following factors are important for choosing a
strategy for aggregate planning?
Cost and company policy
Cost and layout decision
Company policy and layout decision
Company policy and capacity options
______________is the bringing together of engineering design
and manufacturing personnel early in the design phase.
Reverse engineering
Concurrent engineering
Manufacturability
Serviceability
An operations manager of milling plant is facing a decline
in the number of scrapped units at a milling machine. This change in process
can be detected by which of the following?
Six sigma
Statistical process control
Inspection process ???
None of the above
If a firm subcontracts 600 units of a product ‘A’, with the
subcontracting cost of Rs. 6 per unit. What would be the total subcontracting
cost?
Rs. 100
Rs. 594 ?
Rs. 3600
Rs. 606
Which of the following is NOT an emerging trend in the
workplace?
Increasing workplace diversity
Decreasing work schedule flexibility
Increasing number of part time jobs
Increasing use of temporary labor ??
Run time for the economic run size is a function of which of
the following?
Run size and usage rate
Cycle time and usage rate
Run size and production rate
Cycle time and usage rate
Which one of the following is an example of a short range
plan?
Machine loading
Back order
Facilities layout
Product design
Which of the following is NOT a characteristic of product
layouts?
High material handling costs
Sequential arrangement of machines
Standardized output
Continuous production system ??
Which of the following formula is used to compute cycle
time?
► QΟ/u
► QΟ/p
► p/QΟ
► u/QΟ
Which of the following
refers to the actual amount of an item needed in each time period?
► Gross requirements
► Net requirements
► Planned-order receipts
► Planned-order releases
Which of the following
report contains data for assessing future material requirements?
► Performance control report
► Planning report
► Exception report
► Planned order report
The inputs to capacity
requirements include all of the following EXCEPT:
► Planned-order releases
► Routing information
► Job times information
► Bill of
materials
Which of the following statements is TRUE about
Just-in-Time?
► It is essential for a project organization
► It pushes inventory through the operations process
► It is only useful in a high product variety environment
► It seeks to reduce inventory in an effort to reduce
waste
Which of the following
refers to the movement of materials and information within a facility and
outgoing shipments of goods and materials in a supply chain?
► Logistics
► Procurement
► Shipment
► Movement
Which of the following is
NOT a supply chain performance driver?
► Quality
► Demand
► Cost
► Flexibility
Capacity options are focused on:
Backorders
New demand
Matching demand period by period
Promotion
Which of the following is an example of an output of
aggregate planning?
Facilities
layout
Demand forecast
Projected inventory
Overtime
cost ??
Which one the following is an assumption of center of
gravity method?
The quantity to be shipped is
variable
The quantity to be shipped is fixed
The
quantity carries no value ??
The quantity to be shipped should be
extraordinarily high
Refer to the percentage of items in group A of ABC
classification system for inventory management
10%
50% ???
70%
30%
Which of the following is Not an assumption of economic
order quantity model?
No constraints on size of each lot
No uncertainty in lead time or supply
Demand
is always variable
No quantity discounts
Changes made in ____ phase of MPS can be most disruptive
1st ??
2nd
3rd
4th
The method that uses explanatory variables to predict the
future is known as:
Delphi
method
Naïve forecast
Associative model
Judgmental forecast
An example of a business/industry that uses batch flow
process structure is:
Commercial
printer
Heavy equipment
Automobile assembly
Sugar refinery
Which one of the following concepts refers to achieve the
lowest average total cost per unit when a large quantity is ordered?
Economic
order quantity
Economies of scale
Material requirements planning
Master production schedule
Which one of the following strategies specifies how the firm
will employ its production capabilities to support its corporate strategy?
Tactical
Operations ??
Manufacturing
Production
Which one of the following is a disadvantage of a process
layout?
A variety
of processing requirements
Use of individual incentive system
Minimizing material handling costs
Equipment utilization rate is
high ??
Which one of the following
is a disadvantage of a process layout?
► It can handle variety of processing requirements
► Individual incentive system can possibly be used
► Material handling cost is slow
► Equipment utilization rate is less costly
In which stage of PDCA cycle, team documents the Revised
Process?
Act
Check
Do
Plan
Capacity options are focused on:
Select correct
option:
Backorders
New demand
Matching demand period by period
Promotion
Identify the mathematical expression to determine the number
of workers in a given period. Where a = Number of workers at the end of
previous period, b = Number of new workers at the start of the current period,
c = Number of laid-off workers at the start of the current period
Select correct
option:
a + b - c
a + b + c
a - b + c
a - b - c
Which one of the following is an application of simple
exponential smoothing?
Establishing durability
Finding reliability
Scheduling services ??
Quality improvement
Forecasting accuracy has_______ relation with time horizon.
Select correct
option:
Inverse
Linear
Direct
Parallel
Which of the following refers the way an organization
chooses to produce its good or services?
Process
selection
Process reengineering
Process redesign
Process design
Which ONE of the following statement correctly explains the
difference between operations management (OM) and operations research (OR)?
Select correct
option:
OM relies on mathematical modeling
and OR focus on practical scenarios.
OM is more powerful to improve the
whole system OR relies on mathematical modeling.
OM is relies on practical scenarios
and Or relies on Mathematical modeling.
OM relies on mathematical modeling
and OR is considered to be one of the critical tools of mangers.
If the costs of inspection are higher than costs of
obtaining the sample ____________ sampling should be used?
Single
Double
Multiple ??
Random
In TQM, appearance, style, durability, reliability,
craftsmanship and serviceability comes under which determinant of quality?
Select correct
option:
Quality of design
Quality of conformance
Quality of fitness for use
Quality of service after delivery
How organizations assure that the designed strategy is
giving the required output or results?
Select correct
option:
Increase in demand of the product
By measuring the productivity
Environmental scanning
Raw materials are effectively used
___________ is a philosophy of continually seeking ways to
improve operations
Select correct
option:
Poke – yoke
Kaizen
Robustness
Quality deployment
TQM is being criticized on the basis of factors which show:
Select correct
option:
Weak implementation of TQM practices
or strong management perspective
Strong implementation of TQM
practices or weak management perspective
Weak implementation of TQM practices
or weak management perspective
Strong implementation of TQM
practices or strong management perspective
The chances of the batch containing acceptable level of
quality will be rejected is known as?
Select correct
option:
Acceptance risk
Consumer risk
Producer’s risk
Rejection risk
Which ONE of the following statement correctly explains the
difference between operations management (OM) and operations research (OR)?
Select correct
option:
OM relies on mathematical modeling
and OR focus on practical scenarios.
OM is more powerful to improve the
whole system OR relies on mathematical modeling.
OM is relies on practical scenarios
and Or relies on Mathematical modeling.
OM relies on mathematical modeling
and OR is considered to be one of the critical tools of mangers.
Which one of the following is NOT a business application of
forecasting?
Budgeting
Capacity planning
Inventory management
Quality control
Which of the following is NOT a dimension of quality that
makes a company competitive?
Performance
Special features
Leadership
??
Reliability
Which of the following cost is expected to be borne due to
defective products?
► Failure cost
► Prevention
cost
► Appraisal
cost
► Marketing
cost
A double sampling plan specifies all of the following
EXCEPT:
► Size of the
initial sample
► Size of
second sample
► Lot size
► Double
acceptance number
Which one of the following is an example of a long range
plan?
Machine
loading
Backorders
Facilities
layout ??
Work schedule
Which one of the following is the goal of method analysis?
Dividing
and analyzing a job
Check individual human motions used
to perform an operation ??
Determining the length of time it
will take to undertake a particular task
Determining the amount of time a
worker spends on various activities
A machine that fills cereal boxes will not put exactly the
same amount of cereal in each box by a small fraction. This is because of which
of the following variation?
Common
cause
Assignable cause
Special cause
None of the above ??
Which of the following depicts the overall production rate
and size of the workforce required to meet the demand?
Aggregate
plan
Master production schedule
Master requirements plan
Capacity
requirements plan ??
MPS stands for?
Material
Production Schedule ??
Master Planning Schedule
Material Planning Schedule
Master Production Schedule
________ method of evaluation of quality allows the
inspectors to make decisions about whether a product / service meets the
specifications?
Measuring attributes
Measuring
variables ??
Measuring dimensions
None of the above
Which of the following costs is born by the firm when demand
exceeds the supply?
Ordering
cost
Holding cost
Stock out cost
Shortage
cost ??
The optimal order quantity shows a trade-off between which
one of the following sets of costs?
Select correct
option:
Carrying costs and shortage costs
Carrying
costs and ordering costs ???
Carrying costs and stock out costs
Carrying costs and setup costs
Which of the following is a computerized info system developed
specifically to aid in managing dependent demand inventory and scheduling
replenishment orders.
Master Production Schedule
Material Requirements Planning
Material Replenishment Planning
Inventory Management Schedule ??
Which of the following refers to the cost associated with
the order of inventory and its receipt?
Ordering
cost
Holding
cost ??
Shortage cost
Stock out cost
G.S.Radford demonstrated the connections between:
High
quality, decreased quality and higher cost
High quality, increased quality and
higher cost
High quality, decreased quality and
lower cost
High
quality, increased quality and lower cost ??
In statistical process control, some tools are used
primarily to detect production of defective products / services or process
changes. What those tools are known as?
Regression
charts
Pareto charts
Control
charts ??
Histograms
Which one of the following correctly explains the elements
of a good forecast?
Timely, having a purpose, accurate,
written, reliable, meaningful
Timely, accurate, judgmental,
correctness, verbal, simple to use
Timely,
accurate, reliable, meaningful, written, simple to use ??
Timely, accurate, reliable,
consistent, meaningful, written, simple to use
In TQM, appearance, style, durability, reliability,
craftsmanship and serviceability comes under which determinant of quality?
Quality of
design
Quality of conformance
Quality
of fitness for use ??
Quality of service after delivery
Which one of the following is the most significant
disadvantage of standardization?
Frozen
designs ??
Interchangeable
parts ??
Reduced variety
Customized parts
Which of the following is a system designed to coordinate
all activities and information needed to complete business processes?
Enterprise resource
planning
Supply chain management ??
New product development
Customer relationship management
ABC Freight Company is overflowed with customer complaints
of poor quality services. To achieve quality in the services being provided,
managers can make use of which of the following strategy?
Cost
leadership strategy ??
Statistical process control strategy
Service differentiation strategy
Conditional service guarantee
strategy
The formula for determining the required cycle time is
operation time per day divided by:
Sum of task
times
Actual output per day (in units)
Number of workstation
Desired output (in units)
Maintaining quality is the responsibility of ______ in the
organization.
Quality
Control Department
Top Management
Operations Department
Everyone
Ali got his mobile repaired from UNITED MOBILES which was
situated very near to his home. Which dimension of service quality is referred
in this example?
Assurance
Reliability
Convenience ??
Responsiveness
Which of the following shows the quantity and timing of
specific end items for a scheduled horizon?
Simulation model
Master schedule ??
Aggregate plan
Critical path model
Which of the following is NOT an assumption of EOQ model?
Delivery lead time does not vary
Annual demand requirements are known
There are no quantity discounts
Multiple
products are involved ??
Which one of the following is a key benefit of process plant
strategy?
Economies
of scale ??
Diseconomies of scale
Product variety
Task specialization
Re: All Quiz MGT613
Production /Operations Management (MGT-613)
Quiz #1
Semester: Special (2007)
Total marks = 10
1._______ allows the manager to anticipate the future so
then can plan accordingly.
2. Forecasts are rarely perfect because of:
3. Forecast accuracy ________ as time horizon increases.
4. __________ use explanatory variables to predict the
future.
5. All of the following are examples of judgmental forecasts
except:
6. _________ requires completing a series of questionnaires,
each developed from the previous one, to achieve a consensus forecast.
7. One of the drawbacks of naïve forecasts is:
8. All of the following are responsible for irregular
variations except:
9. _______ is a technique that averages a number of recent
actual values, updated as new values.
10. MAPE stands for:
·
Measure Actual Performance Error
·
Mean Absolute
Percent Error
·
Mean Actual Percent Error
·
Mean Absolute Performance Error
SOLUTION TO QUIZ 02
1.
The prime determinants of choosing a sampling plan include:
a)
Cost
b)
Time
c)
Environment
d)
Both cost and time
2. The ideal sampling plan
requires ______ inspection of each lot.
a)
100%
b)
50%
c)
10%
d)
25%
3. As the lot quality decreases, the probability _________.
a)
Increases
b)
Decreases
c)
Remains neutral
d)
None of the given options
4. ________ represents maximum AOQ for a range of fractions
defective.
a)
Acceptable Quality
Level (AQL)
b)
Average Outgoing
Quality Limit (AOQL)
c)
Lot Tolerance Percent Defective (LTPD)
d)
None of the given options
5. ___________ refers to intermediate range capacity
planning, usually covering 2 to 12 months.
a)
Aggregate planning
b)
Moderate planning
c)
Long rang planning
d)
Short range planning
6. _________ is an optimizing technique that seeks to
minimize combined costs, using a set of cost-approximating functions to obtain
a single quadratic equation.
a)
Linear programming
b)
Linear decision rule
c)
Aggregate planning
d)
Lot Tolerance Percent Defective (LTPD)
7. ________ takes physical count of items at periodic
intervals.
a)
Periodic inventory
system
b)
Perpetual inventory system
c)
Two-bin system
d)
Universal bar code system
8. _______ refers to the cost to carry an item in inventory
for a length of time.
a)
Shortage cost
b)
Ordering cost
c) Holding cost
d)
None of the given options
9. Inputs to MRP include all of the following except:
a)
Master schedule plan
b)
Bill of materials
c)
Inventory records
d) Control charts
10. ________ represents the process of determining
short-range capacity requirements.
a) Capacity requirements planning
b)
Aggregate planning
c)
Capacity planning
d)
Schedule planning
Which one of the following statements is
*true *about Occupational Safety Hygiene Administration (OSHA)?
► To safeguard against potential
hazards
► To develop cost effective processes
*► **To implement legal standards***
► To carry out implication of manufacturability and fitness
**
Which one of the following is NOT an input in the
transformation process?
► Informations
* ► **Services***
► Facilities
► Materials
**
*Which one of the following is an index used
to measure actual output relative to design capacity?
► Efficiency
*► **Effective capacity***
► Effectiveness
► Utilization
Effective capacity is influenced by all of
the following factors * EXCEPT*:
► Facilities
*► **Product mix***
► Processes
► Operations
Which of the following terms of financial
analysis are important for the organization to proceed with a capacity
alternative decision?
► Cash flow and fixed cost
► Present value and fixed cost
*► **Cash flow and present value***
► Cash flow and profit
The process selection should take into
account all of the following EXCEPT*:*
► Capacity planning
► Design of work systems
*► **Production forecasts***
► Selection of technology
Which one of the following is an example of
business that uses job shop process structure?
*► **French restaurants***
► Heavy equipment
► Sugar refinery
► Automobile assembly
Assembly lines relate most closely to a:
► Functional layout
*► **Product layout***
► Process layout
► Departmental layout
The purpose of ___________ is to coordinate
and control all the required sources so that productive system can be used
efficiently and to ensure the delivery of product in time.
► Total quality control
*► **Demand management***
► Forecasting
► Operations management
Which one of the following forecasting
methods uses subjective inputs such as opinions from consumer surveys, sales
staff, managers and experts?
► Time series model
► Least Square method
*► **Judgmental forecasting model***
► Associative forecasting model
Which of the following is a technique that
averages a number of recent actual values that are updated as new values become
available?
*► **Simple moving average***
► Weighted moving average
► Linear trend equation
► Exponential smoothing
Which one of the following statements is
TRUE about cost-volume relationship?
*► **It represents the relationship
between cost, revenue and volume of output.***
► It represents the relationship between cost and volume of
output.
► It represents the relationship between cost and revenue.
► It represents the relationship between inputs, cost and volume
of output.
**
Which one of the following statements
represents use of cost-volume analysis?
*► **It is a tool for reliability
measurement***
► It provides a base for marketing research
► It helps in comparing capacity alternatives
► It is important in product design
Which one of the following best describes
the cellular layout?
► It groups machines into departments to process items having
similar processing requirements.
*► **It groups machines into small assembly lines that produce families of parts.***
► It allows production of larger lots by reducing set-up time.
► It encourages the use of large, efficient machinery.
**
Transportation method helps in solving which
of the following problems?
*► **Facility location problems***
► Allocation of cost problems
► Workforce management problems
► Unfamiliar laws and regulaitons problems
**
Who are the leaders and guidance
providers in a six sigma team?
► Master black belts
► Black belts
► Program champions
► Top management
The basic requirement of
effective inventory control used by managers is:
► How much and when to order?
► Why and when to order?
► How much and why to order?
► Why and how much to order?
Which of the following is
NOT a pre-requisite to implement a successful Material Requirement Planning
(MRP) system?
► Top management’s commitment
► Employee empowerment
► Accuracy of inputs
► Computer support
Which of the following
enables managers to test ‘what if’ scenarios by simulation?
► Material Resource Planning system (MRP)
► Manufacturing Resource Planning system (MRPII)
► Enterprise Resource Planning system (ERP)
► Capacity Requirement Planning system (CRP)
Operational Efficiency is
the key purpose of which of the following?
► Just-in time manufacturing
► Manufacturing resource planning (MRPII)
► Material requirements planning (MRP)
► All of the given options
If alpha = 0, how many
containers are needed with the given data?
K = 1500 (0.8 + 0.2) (1 +
0)
270
► 6.5 Containers
► 7 Containers
► 6 Containers
► 9 Containers
Which of the following
Just-In-Time strategy is useful for reducing the frequency of setups?
► Line flow strategy
► Automated production strategy
► Uniform workstation loads
► Maintenance
Question No: 41 ( Marks: 5 ) ***
*** **ABC Corporation has planned to purchase a
new machine. Total annual fixed cost is Rs. 15,000: variable cost is Rs. 5 per
unit and revenue is Rs. 7 per unit. ***
· What would be the break even point?
· What would be the breakeven point if variable
cost gets increased by 10%, revenue decreased by 10% and fixed remains same?
*Solution***
Q=fc/r-vc
=15000/7.5
=7500 units
b)
fc/r-vc
=15000/7-0.7-(5+0.5)
=15000/6.3-5.5
=15000/0.8
=18750 units
**
*Question No: 42 ( Marks: 5 ) ***
*** **What is demand management. Explain its
various factors?***
Demand management is a process by which we can
find how much demand is required in future. By this we can forecast demand for
the specific time.
There are the following components of Demand.
1 Average demand for a period of time
2 Trends
3 Seasonal elements
4 Cyclical elements
5 Random variations
6 Autocorrelation
Which of the following is a
mathematical approach used for analysis of waiting lines?
► Queuing
theory
► Waiting theory
► Scheduling theory
► Sequencing theory
Which of the following is
the third step in Hungarian method of liner programming?
► Tabulation of cost information
► Obtaining raw reduction
► Obtaining column reduction
► Modification of tabular sequence in case of
difference between rows and columns
Which of the following is
the primary input in capacity planning?
► Supply chain capabilities
► Competitors' strengths
► Demand forecasts
► Overall cost estimates
The type of processing
structure that is used for producing discrete products at higher volume is:
► Continuous Flow
► Assembly Line
► Batch
► Job shop
The Strategies which are more focused on maintaining or
improving the quality of an organization’s products or services are known as:
► Quality
at the source
► Time based strategies
► Cost leadership strategies
► Quality-based strategies
Final Terms Paper
Which one
of the following correctly explains the quantitative forecasting technique?
► It consists mainly of numerical descriptions
and resist subjective inputs of managers.
► It consists mainly of subjective inputs and
resist particular numerical descriptions.
► It
consists mainly of subjective inputs and resisit human factor, personal
opinions.???
► It consists mainly of analyzing objective and
hard data and resist human factor, opinion.
Which one of the following is an outcome of MINIMAX
regret?
► The best of the worst
possible payoff ??
► The best
possible payoff
► The best
average payoff
► The least of the worst regret
Given the table:
Which one of the following is the
correct payoff under MINIMAX regret approach?
► Rs.
12,000
► Rs. 6,000
??
► Rs. 5,000 ???
► Rs.
16,000
Which one
of the following refers to the volume of output at which total cost equals
total revenue?
► Optimal
operating rate
► Break even point
► Feasible
volume
► Utilization
ABC Corporation has planned to purchase a new
machine. Total annual fixed cost is Rs. 10,000, variable cost is Rs. 5 per unit
and revenue is Rs. 7 per unit. What would be the break even point?
► 833 units
► 2000
units
► 5000
units ???
► 1012 units ??
Which one
of the following designs resists modifications?
► Frozen design ??
► Product
design
► Service
design
► Robust
design
Which one
of the following is the final stage of product life cycle?
► Growth
► Decline
► Maturity
► Planning
Which one
of the following refers to a team having representatives from different
functional areas of the organization?
► Traditional work group
► Self-directed team
► Cross-functional team
► Self
motivated team
How many
dimensions are used for determining service quality?
► Four
► Five ???
► Six
► Seven
Which of
the following is NOT an element of TQM?
► Continuous improvement
► Perceived
quality ??
► Employee
empowerment
► Customer
focus
Which of
the following represents a specified range of values in which individual units
of output must fall in order to be acceptable?
► Tolerance
► Run test
► Process
capability
► Process variability
Which of
the following refers to the upper limit on the percentage of defects that a
customer is willing to accept?
► Acceptable Quality Level (AQL)
► Lot Tolerance Percent Defective (LTPD)
► Average
Outgoing Quality (AOQ)
► Average
Outgoing Quality Limit (AOQL)
Which of the following require intermediate
plans?
► Job
assignments
► Machine
loading
► Subcontracting ??
► Layout
design
Which of
the following is the costs of carrying an item in inventory for a specific
period of time?
► Ordering
cost
► Holding cost
► Shortage
cost
► Stock out
cost
Which of
the following contains a listing of all the assemblies, sub-assemblies, parts
and raw materials needed to produce one unit of a finished product?
► Master schedule
► Bill of materials file
► Inventory
records file
► Rough –
cut capacity plan
Which of
the following statements is CORRECT about master schedule?
► It is
visible to all levels of management
????
► It include only demand from
production areas
► It is notIt is notI influenced by the aggregate plan
► It is not
concerned with customer order processing
Which of
the following refers to the planned amount to order in each time period?
► Gross
requirements
► Net
requirements
► Planned-order
receipts ??
► Planned-order releases
MTBF refers to which of the following?
► Measure time
before failure
► Mean
time between failures
► Mean time
before failure
► Measure test
before failure
CPFR stands for which of the following?
►
Collaborative Promotion, Forecasting, and Replenishment
►
Collaborative Planning, Forecasting, and Reactivity
► Co-operative
Planning, Function, and Replenishment
►
Collaborative Planning, Forecasting, and Replenishment
“Respect for worker” is the
basic principle of which of the following management systems?
► American management system
► Japanese management system
► Asian management system
► European management system
A purchaser needs unique,
low-money value part. This part is a critical component of a product
manufactured by the purchaser. The part is patented and can only be obtained
from two suppliers and is often on back order. The purchaser’s company does not
have expertise in the manufacturing of this particular component. In this
scenario what is the most appropriate action for the purchaser?
► To select a similar part from other reliable supplier
and substitute the part
► To set up a cross-functional team to make the part
internally
► To seek other suppliers through seeking a quotation
or proposal
► To recommend a change in product design to remove the
need for that unique part
For 10 numbers of jobs,
cumulative flow time is 180. Under First Come First Served (FCFS) rule of
sequencing which of the following is average flow time?
► 18 days
► 13 days
► 15 days
► 10 days
In a mail-order operation,
customer population is large and small fraction of shoppers place order at
anytime. In this case the customer population is_____________.
► Infinite-source population
► Finite-source population
► Certain in terms of number
► Uncertain in terms of number
Which of
the following reports compares known and expected future capacity requirements
with projected capacity availability?
► Performance control report ???
► Exception
report
► Load
report ???
► Planned
order report
Big JIT includes all of the following EXCEPT:
► Vendor
relations
► Scheduling materials
► Technology management
► Human
relations
Quiz #1
Semester: Special (2007)
Total marks = 10
1._______ allows the manager to anticipate the future so
then can plan accordingly.
- Forecasting
- Planning
- Organizing
- Leading
2. Forecasts are rarely perfect because of:
- Internal
factors - Randomness
- External
factors - All
of the given options
3. Forecast accuracy ________ as time horizon increases.
- Increases
- Decreases
- Remains
the same - None
of the given options
4. __________ use explanatory variables to predict the
future.
- Judgmental
forecasts - Time
series forecasts - Associative models
- All
of the given options
5. All of the following are examples of judgmental forecasts
except:
- Executive
opinions - Consumer
surveys - Delphi
method - Naïve forecasts
6. _________ requires completing a series of questionnaires,
each developed from the previous one, to achieve a consensus forecast.
- Naïve
forecast - Time
series analysis - Associative
models - Delphi method
7. One of the drawbacks of naïve forecasts is:
- Low accuracy
- High
cost - No
ease at using - None
of the given options
8. All of the following are responsible for irregular
variations except:
- Severe
weather - Earthquake
- Worker
strikes - Cultural changes
9. _______ is a technique that averages a number of recent
actual values, updated as new values.
- Moving average
- Weighted
moving average - Simple
moving average - Exponential
smoothing
10. MAPE stands for:
·
Measure Actual Performance Error
·
Mean Absolute
Percent Error
·
Mean Actual Percent Error
·
Mean Absolute Performance Error
SOLUTION TO QUIZ 02
1.
The prime determinants of choosing a sampling plan include:
a)
Cost
b)
Time
c)
Environment
d)
Both cost and time
2. The ideal sampling plan
requires ______ inspection of each lot.
a)
100%
b)
50%
c)
10%
d)
25%
3. As the lot quality decreases, the probability _________.
a)
Increases
b)
Decreases
c)
Remains neutral
d)
None of the given options
4. ________ represents maximum AOQ for a range of fractions
defective.
a)
Acceptable Quality
Level (AQL)
b)
Average Outgoing
Quality Limit (AOQL)
c)
Lot Tolerance Percent Defective (LTPD)
d)
None of the given options
5. ___________ refers to intermediate range capacity
planning, usually covering 2 to 12 months.
a)
Aggregate planning
b)
Moderate planning
c)
Long rang planning
d)
Short range planning
6. _________ is an optimizing technique that seeks to
minimize combined costs, using a set of cost-approximating functions to obtain
a single quadratic equation.
a)
Linear programming
b)
Linear decision rule
c)
Aggregate planning
d)
Lot Tolerance Percent Defective (LTPD)
7. ________ takes physical count of items at periodic
intervals.
a)
Periodic inventory
system
b)
Perpetual inventory system
c)
Two-bin system
d)
Universal bar code system
8. _______ refers to the cost to carry an item in inventory
for a length of time.
a)
Shortage cost
b)
Ordering cost
c) Holding cost
d)
None of the given options
9. Inputs to MRP include all of the following except:
a)
Master schedule plan
b)
Bill of materials
c)
Inventory records
d) Control charts
10. ________ represents the process of determining
short-range capacity requirements.
a) Capacity requirements planning
b)
Aggregate planning
c)
Capacity planning
d)
Schedule planning
Which one of the following statements is
*true *about Occupational Safety Hygiene Administration (OSHA)?
► To safeguard against potential
hazards
► To develop cost effective processes
*► **To implement legal standards***
► To carry out implication of manufacturability and fitness
**
Which one of the following is NOT an input in the
transformation process?
► Informations
* ► **Services***
► Facilities
► Materials
**
*Which one of the following is an index used
to measure actual output relative to design capacity?
► Efficiency
*► **Effective capacity***
► Effectiveness
► Utilization
Effective capacity is influenced by all of
the following factors * EXCEPT*:
► Facilities
*► **Product mix***
► Processes
► Operations
Which of the following terms of financial
analysis are important for the organization to proceed with a capacity
alternative decision?
► Cash flow and fixed cost
► Present value and fixed cost
*► **Cash flow and present value***
► Cash flow and profit
The process selection should take into
account all of the following EXCEPT*:*
► Capacity planning
► Design of work systems
*► **Production forecasts***
► Selection of technology
Which one of the following is an example of
business that uses job shop process structure?
*► **French restaurants***
► Heavy equipment
► Sugar refinery
► Automobile assembly
Assembly lines relate most closely to a:
► Functional layout
*► **Product layout***
► Process layout
► Departmental layout
The purpose of ___________ is to coordinate
and control all the required sources so that productive system can be used
efficiently and to ensure the delivery of product in time.
► Total quality control
*► **Demand management***
► Forecasting
► Operations management
Which one of the following forecasting
methods uses subjective inputs such as opinions from consumer surveys, sales
staff, managers and experts?
► Time series model
► Least Square method
*► **Judgmental forecasting model***
► Associative forecasting model
Which of the following is a technique that
averages a number of recent actual values that are updated as new values become
available?
*► **Simple moving average***
► Weighted moving average
► Linear trend equation
► Exponential smoothing
Which one of the following statements is
TRUE about cost-volume relationship?
*► **It represents the relationship
between cost, revenue and volume of output.***
► It represents the relationship between cost and volume of
output.
► It represents the relationship between cost and revenue.
► It represents the relationship between inputs, cost and volume
of output.
**
Which one of the following statements
represents use of cost-volume analysis?
*► **It is a tool for reliability
measurement***
► It provides a base for marketing research
► It helps in comparing capacity alternatives
► It is important in product design
Which one of the following best describes
the cellular layout?
► It groups machines into departments to process items having
similar processing requirements.
*► **It groups machines into small assembly lines that produce families of parts.***
► It allows production of larger lots by reducing set-up time.
► It encourages the use of large, efficient machinery.
**
Transportation method helps in solving which
of the following problems?
*► **Facility location problems***
► Allocation of cost problems
► Workforce management problems
► Unfamiliar laws and regulaitons problems
**
Who are the leaders and guidance
providers in a six sigma team?
► Master black belts
► Black belts
► Program champions
► Top management
The basic requirement of
effective inventory control used by managers is:
► How much and when to order?
► Why and when to order?
► How much and why to order?
► Why and how much to order?
Which of the following is
NOT a pre-requisite to implement a successful Material Requirement Planning
(MRP) system?
► Top management’s commitment
► Employee empowerment
► Accuracy of inputs
► Computer support
Which of the following
enables managers to test ‘what if’ scenarios by simulation?
► Material Resource Planning system (MRP)
► Manufacturing Resource Planning system (MRPII)
► Enterprise Resource Planning system (ERP)
► Capacity Requirement Planning system (CRP)
Operational Efficiency is
the key purpose of which of the following?
► Just-in time manufacturing
► Manufacturing resource planning (MRPII)
► Material requirements planning (MRP)
► All of the given options
If alpha = 0, how many
containers are needed with the given data?
K = 1500 (0.8 + 0.2) (1 +
0)
270
► 6.5 Containers
► 7 Containers
► 6 Containers
► 9 Containers
Which of the following
Just-In-Time strategy is useful for reducing the frequency of setups?
► Line flow strategy
► Automated production strategy
► Uniform workstation loads
► Maintenance
Question No: 41 ( Marks: 5 ) ***
*** **ABC Corporation has planned to purchase a
new machine. Total annual fixed cost is Rs. 15,000: variable cost is Rs. 5 per
unit and revenue is Rs. 7 per unit. ***
· What would be the break even point?
· What would be the breakeven point if variable
cost gets increased by 10%, revenue decreased by 10% and fixed remains same?
*Solution***
Q=fc/r-vc
=15000/7.5
=7500 units
b)
fc/r-vc
=15000/7-0.7-(5+0.5)
=15000/6.3-5.5
=15000/0.8
=18750 units
**
*Question No: 42 ( Marks: 5 ) ***
*** **What is demand management. Explain its
various factors?***
Demand management is a process by which we can
find how much demand is required in future. By this we can forecast demand for
the specific time.
There are the following components of Demand.
1 Average demand for a period of time
2 Trends
3 Seasonal elements
4 Cyclical elements
5 Random variations
6 Autocorrelation
Which of the following is a
mathematical approach used for analysis of waiting lines?
► Queuing
theory
► Waiting theory
► Scheduling theory
► Sequencing theory
Which of the following is
the third step in Hungarian method of liner programming?
► Tabulation of cost information
► Obtaining raw reduction
► Obtaining column reduction
► Modification of tabular sequence in case of
difference between rows and columns
Which of the following is
the primary input in capacity planning?
► Supply chain capabilities
► Competitors' strengths
► Demand forecasts
► Overall cost estimates
The type of processing
structure that is used for producing discrete products at higher volume is:
► Continuous Flow
► Assembly Line
► Batch
► Job shop
The Strategies which are more focused on maintaining or
improving the quality of an organization’s products or services are known as:
► Quality
at the source
► Time based strategies
► Cost leadership strategies
► Quality-based strategies
Final Terms Paper
Which one
of the following correctly explains the quantitative forecasting technique?
► It consists mainly of numerical descriptions
and resist subjective inputs of managers.
► It consists mainly of subjective inputs and
resist particular numerical descriptions.
► It
consists mainly of subjective inputs and resisit human factor, personal
opinions.???
► It consists mainly of analyzing objective and
hard data and resist human factor, opinion.
Which one of the following is an outcome of MINIMAX
regret?
► The best of the worst
possible payoff ??
► The best
possible payoff
► The best
average payoff
► The least of the worst regret
Given the table:
Alternatives | Possible future demand | |
Low (Rs.) | High (Rs.) | |
Small facility | 10,000 | 8,000 |
Medium facility | 12,000 | 20,000 |
Large facility | 18,000 | 15,000 |
Which one of the following is the
correct payoff under MINIMAX regret approach?
► Rs.
12,000
► Rs. 6,000
??
► Rs. 5,000 ???
► Rs.
16,000
Which one
of the following refers to the volume of output at which total cost equals
total revenue?
► Optimal
operating rate
► Break even point
► Feasible
volume
► Utilization
ABC Corporation has planned to purchase a new
machine. Total annual fixed cost is Rs. 10,000, variable cost is Rs. 5 per unit
and revenue is Rs. 7 per unit. What would be the break even point?
► 833 units
► 2000
units
► 5000
units ???
► 1012 units ??
Which one
of the following designs resists modifications?
► Frozen design ??
► Product
design
► Service
design
► Robust
design
Which one
of the following is the final stage of product life cycle?
► Growth
► Decline
► Maturity
► Planning
Which one
of the following refers to a team having representatives from different
functional areas of the organization?
► Traditional work group
► Self-directed team
► Cross-functional team
► Self
motivated team
How many
dimensions are used for determining service quality?
► Four
► Five ???
► Six
► Seven
Which of
the following is NOT an element of TQM?
► Continuous improvement
► Perceived
quality ??
► Employee
empowerment
► Customer
focus
Which of
the following represents a specified range of values in which individual units
of output must fall in order to be acceptable?
► Tolerance
► Run test
► Process
capability
► Process variability
Which of
the following refers to the upper limit on the percentage of defects that a
customer is willing to accept?
► Acceptable Quality Level (AQL)
► Lot Tolerance Percent Defective (LTPD)
► Average
Outgoing Quality (AOQ)
► Average
Outgoing Quality Limit (AOQL)
Which of the following require intermediate
plans?
► Job
assignments
► Machine
loading
► Subcontracting ??
► Layout
design
Which of
the following is the costs of carrying an item in inventory for a specific
period of time?
► Ordering
cost
► Holding cost
► Shortage
cost
► Stock out
cost
Which of
the following contains a listing of all the assemblies, sub-assemblies, parts
and raw materials needed to produce one unit of a finished product?
► Master schedule
► Bill of materials file
► Inventory
records file
► Rough –
cut capacity plan
Which of
the following statements is CORRECT about master schedule?
► It is
visible to all levels of management
????
► It include only demand from
production areas
► It is notIt is notI influenced by the aggregate plan
► It is not
concerned with customer order processing
Which of
the following refers to the planned amount to order in each time period?
► Gross
requirements
► Net
requirements
► Planned-order
receipts ??
► Planned-order releases
MTBF refers to which of the following?
► Measure time
before failure
► Mean
time between failures
► Mean time
before failure
► Measure test
before failure
CPFR stands for which of the following?
►
Collaborative Promotion, Forecasting, and Replenishment
►
Collaborative Planning, Forecasting, and Reactivity
► Co-operative
Planning, Function, and Replenishment
►
Collaborative Planning, Forecasting, and Replenishment
“Respect for worker” is the
basic principle of which of the following management systems?
► American management system
► Japanese management system
► Asian management system
► European management system
A purchaser needs unique,
low-money value part. This part is a critical component of a product
manufactured by the purchaser. The part is patented and can only be obtained
from two suppliers and is often on back order. The purchaser’s company does not
have expertise in the manufacturing of this particular component. In this
scenario what is the most appropriate action for the purchaser?
► To select a similar part from other reliable supplier
and substitute the part
► To set up a cross-functional team to make the part
internally
► To seek other suppliers through seeking a quotation
or proposal
► To recommend a change in product design to remove the
need for that unique part
For 10 numbers of jobs,
cumulative flow time is 180. Under First Come First Served (FCFS) rule of
sequencing which of the following is average flow time?
► 18 days
► 13 days
► 15 days
► 10 days
In a mail-order operation,
customer population is large and small fraction of shoppers place order at
anytime. In this case the customer population is_____________.
► Infinite-source population
► Finite-source population
► Certain in terms of number
► Uncertain in terms of number
Which of
the following reports compares known and expected future capacity requirements
with projected capacity availability?
► Performance control report ???
► Exception
report
► Load
report ???
► Planned
order report
Big JIT includes all of the following EXCEPT:
► Vendor
relations
► Scheduling materials
► Technology management
► Human
relations
Re: All Quiz MGT613
Which should be one of the selection criteria if two
potential suppliers can deliver a part with the same quality and prices?
► Size of
the firm
► A coin
flip
► External evaluation ??
► Flexibility of the firm ???
Scheduling is a function of which of the following?
► Volume of systems’ output ??
► Nature of
systems’ output
► Timing of
systems’ output
► Value of
systems’ output
Which of
the following refers to an area where a person works with special equipment on
a specialized job?
► Workshop
► Work area
► Workplace
► Workstation
Which of
the following refers to the total time needed to complete a group of jobs from
the beginning of the first job to the completion of the last job?
► Job
lateness
► Job flow time
► Makespan
► Slack
time
Which of
the following is TRUE about a project activity?
► It is a unique, one-time activity
► It is static
in nature
► It is often
simple to outline
► It is a
set of unrelated tasks
Which of
the following relates to an organizational structure based on teams formed
specifically for projects?
► Project matrix structure ??
► Project
structure
► Functional
structure
► Balanced
matrix structure
Which of the following is NOT a limitation of PERT?
► Omission of critical activities
► Correct
precedence relationships
► Sole
reliance on critical path
► Inclusion
of a fudge factor
With reference to Network activities, what does the
term ‘LS’ stand for?
► Late Start
► Long
Start
► Lazy
Start
► Low Start
With
reference to Network activities, what does the term ‘LF’ stand for?
► Late Finish
► Long
Finish
► Lazy Finish
► Low
Finish
Forecasting for groups tend to be more accurate than
forecasting for individual items because:
► A group
is composed of a number of items ??
► A group
exhibits a uniform behavior
► A group
cancels the forecasting errors among items
???
► A group behavior is
relatively less uncertain ??
Which one of the following is a possible disadvantage
of a moving average forecast?
► The
method is unable to forecast the demand accurately
► The method is easy to
compute and easy to understand ??
► All the
values in the average are weighted equally
???
► The most
recent values are given the more weightage
??
Which of the following determinants of effective
capacity is taken into account by operations manager at macro level?
► Supply chain
► Process
factors
► Product
and service factors
► Operational factors
Which of the following is true about the design
process?
► Concurrent design has proven to be the more effective
method for design???
► The design process involves four basic steps, if followed
in sequential order, ensure success
► Only representatives from design department should work
together on the design
► It is better to separate marketing, engineering, and production
personnel from each other in a design process ??
Which of
the following initiated "Just-In-Time" inventory management system?
► Germany
► United
States
► United
Kingdom
► Japan
In
the environment where material flow is complex and demand is highly variable,
which of the following system will NOT be feasible?
► Material Requirement Planning (MRP)
► Just-In-Time Production Systems
► Manufacturing requirement planning (MRPII) ???
► Enterprise Resource planning (ERP)
Which
of the following elements of supply chain prevent organization from bull-whip
effect?
► Predicting quantity and timing of demand
► Incorporating customer’s wants in manufacturing
► Controlling quality and
scheduling work ???
► Determining what customers want
Difference
between length of a path and critical path gives which of the following values?
► Critical activities
► Slack activities
► Activity
on node
► Activity
on arrow
During the period of high unemployment or
when low-skilled labor is acceptable, which of the following strategy would be
cost effective?
► Chase
demand strategy ???
► Level
capacity strategy ??
► Proactive strategy
► Mixed or hybrid strategies
Question
No: 39 ( Marks: 3 )
What
are the salient features of six sigma quality management?
ANS: following are the 4 salient
features of sigma quality management
1. Selecting and training appropriate people.
2. Providing strong leadership.
3. Selecting projects likely to succeed.
4. Defining performance merits.
Question
No: 40 ( Marks: 3 )
How
would you illustrate the problems that you may encounter in scheduling the
service operations?
ANS:
there are many problem of scheduling like flight schedules, reservation
system, and control costumer services,scheduling the
workforce etc.
Question
No: 41 ( Marks: 5 )
What
would happen if customer’s expected quality and perceived quality do not match?
Explain by giving an example.
Differences between Expected and Perceived
Quality
ANS: Customers
expect certain things from certain companies so that is called costumer
expected quality. Everyone has perception of service quality
The perceived quality is the quality after the
perceptions of costumer.
Question
No: 42 ( Marks: 5 )
What
is the importance of Material Requirement Planning (MRP)? Why companies should
invest in the implementation of MRP system? (3+2)
A material requirement planning is a computer based
information system that translates master schedule requirements for end items
into time-phased requirements for raw materials, components, subassemblies.
Company should invest to improve the implementation
of MRP SYSTEM because it is very important tool for the future planning of
material needs. By MRP systems a company can improve its costumer services and
reduce its cost. Also companies can control inventories,
improved scheduling, and Productive
relationships with suppliers.
Question
No: 43 ( Marks: 5 )
Differentiate Big vs Little Just-In-Time
System. Which one of the both answers the most pressing questions that an
organization faces? 4+1
1.
Big JIT: it has broad focus in, vendor relations,
materials and inventory management, technology management, human relations
2.
Little JIT: it has narrow focus Internal to organization,
Scheduling materials, and Scheduling services of production.
By JIT systems organization can achieve a balanced
smooth flow of production, it will flexible their system with reduction in
wastes and lead time.
Question
No: 44 ( Marks: 10 )
How
would you compare a TV set (a product) and TV repair (a service) in terms of at
least five dimensions of quality?
I will compare it with the following dimensions of
quality.
1.
Performance: as we know the performance of new TV set if very
good with high quality but when it is repaired its performance and quality is
reduced because of repairing services.
2.
Aesthetics: it is the appearance of TV set. As new TV set
is looking very nice from every angle but when it is repaired its looking is
affected by poor services.
3.
Special Features: a TV set has many extra features in it.
But when it is repaired most of its features will be disabled due to repairing
process. For example some times its sound will be change some times its colors
or buttons not working.
4. Conformance - how well product/service
conforms to customer’s expectations
5. Reliability - consistency of performance
6. Durability - useful life of the
product/service
7.
Perceived Quality: is the quality which will be accepted
after repairing services of TV. While a new TV has its expected quality.
8.
Serviceability: this is the service after sale. When you buy a new
TV set, you will get a warranty for that TV. And also some changeable service.
But when it is repaired for one time then its warrant as well as guarantee will
be finished and there is no service ability for that repaired TV.
Question
No: 45 ( Marks: 10 )
Long
waiting lines and long waiting times force customers to balk or renege. What
mathematical and non-mathematical ways and techniques management should take in
order to avoid such kind of problems?
ANS: Some
times there are long lines of people in offices for example for interviews,
customer’s centers, banks etc. it is due to the poor management system and
poor.
But there are some mathematical as well as non
mathematical methods due to those methods we can control these long waiting
lines problems.
Queuing
theory:
This is a Mathematical method use for the analysis of
waiting lines.
Its main goal is to minimize the sum of two costs
Customer waiting costs and
Service capacity costs.
Its main points about waiting lines are as following.
Waiting lines are non-value added occurrences
implications of waiting lines.
To provide space for waiting it will cost.
There is a threat of Loss of business due to long
waiting lines.
Because of these problems most of costumer will
leave.
Customers always refuse to wait.
Overcrowding can disrupt other business operations.
Long waiting lines reduces in customer satisfaction.
By queuing analysis organizations minimizes these
types of threats and can manage their business in a very pleasant way.
Some of Non Mathematical Approaches are the following
which are also used to reduce long waiting lines problems.
1. There should be Magazines or newspapers in waiting
rooms for people who are waiting because of this they will not become bore.
2. Also if there is Radio or a television set so the
waiting costumers be wait easily.
3. In-flight movies.
4. By Filling out forms we can reduce waiting times
of people.
5. Derive benefits from waiting
6. By Placing impulse items near checkout so people
will see and analyze it for some time.
7. Reduce perceived waiting time
8. If there is advertisement of other goods or
services in waiting place, people will study that so they can wait easily.
Question No: 39
( Marks: 3 )
How can you measure the sample size and rejection
criteria in multiple sampling?
Question No: 40
( Marks: 3 )
How would you reveal the importance of maintaining
good relationship with suppliers in a JIT system?
Question No: 41
( Marks: 5 )
Briefly discuss Juran’s contribution to quality.
Question No: 42
( Marks: 5 )
As an inventory manager what requirements you will
fulfill in order to have effective management system?
Question No: 43
( Marks: 5 )
Project management software is used for scheduling,
cost control and budget management, etc. what can be the other uses of project
management software?
Question No: 44
( Marks: 10 )
“Reactive strategies should be considered in responding to uneven
demand pattern.” Discuss what reactive strategies can be implemented to meet
the uneven demands?
Question No: 45
( Marks: 10 )
Why it is important to maintain and manage quality in
products and services? Does there any relationship exist between quality and
competitiveness? (5+5)
Similar topics
» Old MKT 501 QUIZ~~~Discription of Quiz
» All Quiz CS 507
» MGT 602 Enterpnure All Quiz
» MGMT 510 TQM All Quiz
» Old MGT 602 ~*~ENTERPRENUERSHIP QUIZ DISSCUSSION~*~
» All Quiz CS 507
» MGT 602 Enterpnure All Quiz
» MGMT 510 TQM All Quiz
» Old MGT 602 ~*~ENTERPRENUERSHIP QUIZ DISSCUSSION~*~
meo786 :: MBA From Virtual University Pakistan :: Semester IV :: MGT613 Production / Operations Management
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum
|
|